Andrew Studee

FAQ About Andrew Studee

• What is Andrew Studee's address?

  Andrew Studee is located at
  2728 West Giddings Street, Chicago, United States

• What is Andrew Studee's job title?

  Andrew Studee is a
  I lead a consulting practice serving various verticals including financial services, insurance, energy and public sector, with a horizontal focus within the contact center and various back office environments. Client engagements include topics such as customer experience, contact center strategy and operations, business process modeling, operational excellence, system strategy and performance improvement. My responsibilities include engagement oversight and practice leadership. I work with clients to develop the approach and solution for their needs, then provide direction and leadership during client engagements, while managing a team of consultants. I take pride in leading, motivating and empowering high intensity teams to grow in their careers, question the status quo, achieve business results, and exceed client expectations. My goal is to make a meaningful impact for clients, team and the world. During my career, I’ve had the privilege some of the world’s largest contact centers and enabled them to decrease costs, improve performance and enhance customer experience. This involves leading performance improvement programs to achieve best-in-class customer experience and strong operational results. Often, but not always, the client's workforce optimization (WFO) technology tools are at the epicenter of the engagement -- and my team helps to drive customer, strategic, people and process improvements in the context of workforce management (WFM), quality monitoring (QM), robotics process automation (RPA), desktop process analytics (DPA) and speech analytics. Prior to this role, I was Vice President of Management Consulting at Verint. And prior to that, Managing Director at Crescendio. I have also held positions at Opus Group, Centerpost and MCI. I have a B.S. in Finance from the College of Business at the University of Illinois at Urbana-Champaign. Voyage Advisory

• What industry does Andrew Studee currently work in?

  Andrew Studee currently works in the
  Voyage Advisory

• What is Andrew Studee's area of expertise?

  Andrew Studee specializes in
  I lead a consulting practice serving various verticals including financial services, insurance, energy and public sector, with a horizontal focus within the contact center and various back office environments. Client engagements include topics such as customer experience, contact center strategy and operations, business process modeling, operational excellence, system strategy and performance improvement. My responsibilities include engagement oversight and practice leadership. I work with clients to develop the approach and solution for their needs, then provide direction and leadership during client engagements, while managing a team of consultants. I take pride in leading, motivating and empowering high intensity teams to grow in their careers, question the status quo, achieve business results, and exceed client expectations. My goal is to make a meaningful impact for clients, team and the world. During my career, I’ve had the privilege some of the world’s largest contact centers and enabled them to decrease costs, improve performance and enhance customer experience. This involves leading performance improvement programs to achieve best-in-class customer experience and strong operational results. Often, but not always, the client's workforce optimization (WFO) technology tools are at the epicenter of the engagement -- and my team helps to drive customer, strategic, people and process improvements in the context of workforce management (WFM), quality monitoring (QM), robotics process automation (RPA), desktop process analytics (DPA) and speech analytics. Prior to this role, I was Vice President of Management Consulting at Verint. And prior to that, Managing Director at Crescendio. I have also held positions at Opus Group, Centerpost and MCI. I have a B.S. in Finance from the College of Business at the University of Illinois at Urbana-Champaign.

• Which languages does Andrew Studee speak? 

  Andrew Studee speaks the following languages:
  No languages available.

• Which industries has Andrew Studee previously worked in?   

  Andrew Studee has prior experience in the following industries:
  Verint , Major Oak Consulting , Crescendio , Verint , Opus , Centerpost Communications , Mci

• What is Andrew Studee’s work experience?  

  Andrew Studee has the following professional experience:
  Voyage Advisory , Verint , Major Oak Consulting , Crescendio , Verint , Opus , Centerpost Communications , Mci .

• How can I find Andrew Studee on LinkedIn?  

  You can view Andrew Studee’s
  LinkedIn profile at LinkedIn URL.

• What are Andrew Studee’s work email addresses?  

  Andrew Studee’s work email addresses are
  [email protected] .

• What company does Andrew Studee work for?  

  Andrew Studee works at
  Voyage Advisory