
Arun Prasad
Over 20 years of operations experience in dynamic service sectors, with 17 years in a management role. • Proven track... | Bengaluru, Karnataka, India
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Arun Prasad’s Emails ar****@ky****.com
Arun Prasad’s Phone Numbers No phone number available.
Social Media
Arun Prasad’s Location Bengaluru, Karnataka, India
Arun Prasad’s Expertise Over 20 years of operations experience in dynamic service sectors, with 17 years in a management role. • Proven track record in managing end-to-end delivery lifecycles, including engagement, transition, steady state, people management, risk/crisis management, and delivery management. • Versatile background spanning Contact Centers to IT Service Delivery. • Extensive experience in nurturing people and collaborating with clients across all geographies. • Goal-oriented and data-driven leader with strong and proven leadership capabilities. • Recognized with multiple awards for Service & Leadership Excellence. • Certified in Agile and ITIL v4, enhancing skills for delivering exceptional results.
Arun Prasad’s Current Industry Kyndryl
Arun
Prasad’s Prior Industry
First Ring
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Adityaa Call Center
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247 Customer
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Groove Software
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Genisys
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Ibm
|
Digicaptions
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Kyndryl
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Work Experience

Kyndryl
Integrated Services Manager /Service Delivery Manager
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Digicaptions
Senior Operations Manager
Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Delivery Operations Manager
Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Genisys
Operations Manager
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Groove Software
Operations Manager
Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
247 Customer
Operations Manager
Mon Apr 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Adityaa Call Center
Associate Operations
Thu Nov 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
First Ring
Customer Care Associate
Tue May 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)