Benjamin Rand
Empathic and positive functional leader, delivering impact across Commercial Service, Product Development, and Strategy. Proven in developing customer-focused... | Cambridge, England, United Kingdom
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Benjamin Rand’s Location Cambridge, England, United Kingdom
Benjamin Rand’s Expertise Empathic and positive functional leader, delivering impact across Commercial Service, Product Development, and Strategy. Proven in developing customer-focused teams both at a regional and global level within the Medical Technology & Retail sectors. Extensive experience in international management of medical service, product support teams and business transformation. Recognised with a track record in award-winning strategic direction in CX as well as leading consumer and user-centric programs and teams across multiple verticals to optimise and continuously improve the customer decision journey. I speak at events on customer-centric business transformation. My expertise spans across business transformation, journey mapping and process design, strategy planning, and operational service delivery. While adept at partnering with C-Suite level, my specialism and passion is focusing organisations with a customer lens at all elements of the customer lifecyle and decision journey, balancing the visionary future state while staying true to their brand philosophy. I am highly engaged in following data insights in consumer and patient trends and customer service innovations. Open to new opportunities to mentor, partner, meet for coffee, and discuss CX thought leadership topics.
Benjamin Rand’s Current Industry Varian
Benjamin
Rand’s Prior Industry
Biocair International Ltd Providing Bespoke And Key Clinical Logistics To The Pharma Industry
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Sitel Uk Ltd Leading Providers Of Business Process And Contact Outsourcing
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Philips
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Olympus Europa
|
Engage Business Media
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Agilehr
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Cmr Surgical
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Nomensa
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Cw
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Varian
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Work Experience
Varian
Senior Director - Installations
Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cmr Surgical
Global Head of Business Unit - Service Parts and Repair & Taskforce Leader - Product Performance
Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Cw
Keynote Speaker - Hyperconnected Human
Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Nomensa
Keynote Speaker - Collaborate Bristol
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Cmr Surgical
Global Head of Product Support
Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Agilehr
Co-founder and Managing Director
Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Olympus Europa
International Assignment: EMEA Customer Engagement Service Business
Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Engage Business Media
Public Speaker
Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Olympus Europa
General Manager - Customer Support
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Philips
Consumer Experience Manager, UKI
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Sitel Uk Ltd Leading Providers Of Business Process And Contact Outsourcing
Site Customer Experience and Quality Manager
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Biocair International Ltd Providing Bespoke And Key Clinical Logistics To The Pharma Industry
Regulatory Compliance Specialist (Customer Service)
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Benjamin Rand Email Addresses
FAQ About Benjamin Rand
-
Benjamin Rand is located at
Cambridge, England, United Kingdom -
Benjamin Rand is a
Empathic and positive functional leader, delivering impact across Commercial Service, Product Development, and Strategy. Proven in developing customer-focused teams both at a regional and global level within the Medical Technology & Retail sectors. Extensive experience in international management of medical service, product support teams and business transformation. Recognised with a track record in award-winning strategic direction in CX as well as leading consumer and user-centric programs and teams across multiple verticals to optimise and continuously improve the customer decision journey. I speak at events on customer-centric business transformation. My expertise spans across business transformation, journey mapping and process design, strategy planning, and operational service delivery. While adept at partnering with C-Suite level, my specialism and passion is focusing organisations with a customer lens at all elements of the customer lifecyle and decision journey, balancing the visionary future state while staying true to their brand philosophy. I am highly engaged in following data insights in consumer and patient trends and customer service innovations. Open to new opportunities to mentor, partner, meet for coffee, and discuss CX thought leadership topics. Varian -
Benjamin Rand currently works in the
Varian -
Benjamin Rand specializes in
Empathic and positive functional leader, delivering impact across Commercial Service, Product Development, and Strategy. Proven in developing customer-focused teams both at a regional and global level within the Medical Technology & Retail sectors. Extensive experience in international management of medical service, product support teams and business transformation. Recognised with a track record in award-winning strategic direction in CX as well as leading consumer and user-centric programs and teams across multiple verticals to optimise and continuously improve the customer decision journey. I speak at events on customer-centric business transformation. My expertise spans across business transformation, journey mapping and process design, strategy planning, and operational service delivery. While adept at partnering with C-Suite level, my specialism and passion is focusing organisations with a customer lens at all elements of the customer lifecyle and decision journey, balancing the visionary future state while staying true to their brand philosophy. I am highly engaged in following data insights in consumer and patient trends and customer service innovations. Open to new opportunities to mentor, partner, meet for coffee, and discuss CX thought leadership topics. -
Benjamin Rand speaks the following languages:
No languages available. -
Benjamin Rand has prior experience in the following industries:
Cmr Surgical , Cw , Nomensa , Cmr Surgical , Agilehr , Olympus Europa , Engage Business Media , Olympus Europa , Philips , Sitel Uk Ltd Leading Providers Of Business Process And Contact Outsourcing , Biocair International Ltd Providing Bespoke And Key Clinical Logistics To The Pharma Industry -
Benjamin Rand has the following professional experience:
Varian , Cmr Surgical , Cw , Nomensa , Cmr Surgical , Agilehr , Olympus Europa , Engage Business Media , Olympus Europa , Philips , Sitel Uk Ltd Leading Providers Of Business Process And Contact Outsourcing , Biocair International Ltd Providing Bespoke And Key Clinical Logistics To The Pharma Industry . -
You can view Benjamin Rand’s
LinkedIn profile at LinkedIn URL. -
Benjamin Rand’s work email addresses are
[email protected] . -
Benjamin Rand works at
Varian
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