
Bilal Ansari
Strategic professional offering over 22+ years of rich experience and year on- year success in Collection, B2B Customer Operations,... | Mumbai, Maharashtra, India
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Bilal Ansari’s Emails bi****@vo****.com
Bilal Ansari’s Phone Numbers No phone number available.
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Bilal Ansari’s Location Mumbai, Maharashtra, India
Bilal Ansari’s Expertise Strategic professional offering over 22+ years of rich experience and year on- year success in Collection, B2B Customer Operations, Client Relationship Management and People Management across Telecommunications, BPO/ KPO & Real Estate sectors Highly Skilled in supervising operations of the B2B Collections with focus on ensuring efficient processing (payment allocation, reconciliation and month-end reporting) of company receivables and timely collection in accordance with company policies; successfully managed billing and collections for revenue generated from broking & sale of real estate amounting to INR- 140 Mn. Annually Consistent top performer with skills in building high performing teams that excels in delivering business value with high morale & low attrition; leading, training and monitoring performance of the team members for maintaining excellence in the service operations Excellence in achieving recovery & collection targets and identifying highyielding services & products; rich exposure in minimizing bad debts, churn and managing recoveries from an old/dead pool of accounts to ensure revenue enhancement for the company Expertise in managing operations covering KPIs, SLA (Service Level Agreement), Volumes Management, Team Utilization, Quality & Training, CSAT, CXX and NPS; rich exposure in enhancing profitability by increasing customer databases, engaging new customers, reinforcing cross-selling and up-selling, and reducing the churn Orchestrated executive development & led implementation of operational initiatives for streamlining operational processes and enhancing operational efficiency
Bilal Ansari’s Current Industry Dwello
Bilal
Ansari’s Prior Industry
Proptiger Com
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Efunds International Currently Known As Fidelity National Information Services
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Vodafone
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Defurn Furniture
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Dwello
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Work Experience

Dwello
Regional Collections Lead
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Proptiger Com
Credit Control Manager
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Defurn Furniture
Senior Sales Manager
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone
Senior Manager
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Efunds International Currently Known As Fidelity National Information Services
Team Lead
Wed Nov 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Proptiger Com
Credit Control Manager
— Present