
Brent Suhr
A Senior Leader spearheading strategy and innovation, with extensive experience in product management and Human Centred Design in... | Camp Hill, Camp Hill, Australia
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Brent Suhr’s Emails b.****@en****.com
Brent Suhr’s Phone Numbers 6118001121126129323****
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Brent Suhr’s Location Camp Hill, Camp Hill, Australia
Brent Suhr’s Expertise A Senior Leader spearheading strategy and innovation, with extensive experience in product management and Human Centred Design in several organisations and sectors. I am driven by identifying and delivering business solutions which unlock hidden value, optimising the end-to-end delivery of compelling value propositions and engaging customer experiences. Prior to relocating from Sydney to Brisbane in 2017 I completed a contract position as a strategy consultant for HCF, providing research and industry knowledge to support the formulation and development of the HCF ‘Not-For-Profit’ Customer Value Proposition and Loyalty Strategy. My previous roles at Bupa Australia included the position of Manager of Membership & Loyalty where I was accountable for the definition, design, delivery and scaling of the Customer Loyalty Engagement Strategy and Customer Value Proposition. My corporate experience at Optus has included 10+ years in varying product management roles including direct P&L management, technical development, project management and growth of telecommunications digital product portfolios valued in excess of 100M+. My Project management experience has included IT program engagement leveraging traditional waterfall and agile sprint and lean program methodologies. Other responsibilities and accountabilities throughout my career have included the direct ownership of both domestic and international product portfolios. I have extensive cross functional experience collaborating with senior leadership and frontline teams within IT, Marketing, Sales, Risk, IT, Strategy and Finance, including sourcing the funding, digital design and operational delivery of new innovative strategic capabilities and roadmap initiatives in excess of 13M. I am a passionate innovator committed to the delivery of integrated customer centric outcomes, unlocking value and transforming the customer engagement experience through personalisation and ease of engagement. Areas of Expertise: Strategic Roadmap Development & Delivery, Customer Experience, Human Centred Design, Customer Lifecycle Management, Customer Base & Value Management, Customer Value Propositions, Product Development, Segmentation, P&L management, Leadership and Project Delivery
Brent Suhr’s Current Industry Endeavour Foundation
Brent
Suhr’s Prior Industry
Singtel Optus
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Optus
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Bupa
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Hcf
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Endeavour Foundation
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Work Experience

Endeavour Foundation
Acting Head of Service Design
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Endeavour Foundation
Service Design & Implementation Partner
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Endeavour Foundation
Service Design Partner
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hcf
Strategy Consultant - Contractor - Actively Seeking Opportunities
Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Bupa
Manager Membership & Loyalty - CVP Team (Customer Experience Team)
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Bupa
Corporate & International Segment Manager - Chief Customer Office
Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Optus
Manager Billing & Payment Enablement Solutions
Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel Optus
Snr Product Manager Billing & Enabler Capabilities
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel Optus
Product Manager Premium Services
Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)