
Brian Pouch
Results-driven professional with 20+ years' experience in the mortgage and finance industry who consistently optimized operations and drove... | Lynnwood, Washington, United States
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Brian Pouch’s Emails bp****@tr****.org
Brian Pouch’s Phone Numbers No phone number available.
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Brian Pouch’s Location Lynnwood, Washington, United States
Brian Pouch’s Expertise Results-driven professional with 20+ years' experience in the mortgage and finance industry who consistently optimized operations and drove successful outcomes. Proficient in team management, culture building, process optimization, and fostering an environment of continuous improvement. ACCOMPLISHMENTS • Executed strategy that delivered a complete electronic mortgage process from origination through closing in 2020 • 2021-2022, proactively developed and launched unique new loan products to meet consumer needs • Completed journey mapping of customers and revised internal processes and communications to maximize the customer experience • Successfully collaborated with IT and business analysts to develop reporting needed to define KPIs and enable the ability to manage essential metrics • Re-imagined team process flow to remove inefficiencies, provide clarity, and improve the flow of files, which led to record loan production at Travis Credit Union CORE COMPETENCIES Operations Management Business Strategy Process Improvement Team Management Budgeting Analytical Thinker Organized Excellent Communicator Culture Builder Employee Development Growth Strategy Cross-Functional Collaboration Teamwork Problem Solving Resource Allocation Customer Experience Journey Mapping Reporting and Metrics Change Management Conflict Management LEADERSHIP PRINCIPLES Trust Clarity In Communication Continuous Improvement Curiosity Collaborative Problem Solving
Brian Pouch’s Current Industry Cu Home Mortgage Solutions
Brian
Pouch’s Prior Industry
E Loan
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National Credit Union Administration
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Travis Credit Union
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Cu Home Mortgage Solutions
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Work Experience

Cu Home Mortgage Solutions
Area President
Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Travis Credit Union
AVP of Real Estate Lending
Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
National Credit Union Administration
Federal Examiner
Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
E Loan
Operations Manager
Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)