
Brian Schnack
Human beings are at the heart of my products and services, my partnerships, my profession. Our world. I have... | 4310 Trotter Street, Capitola, United States
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Brian Schnack’s Emails bs****@fi****.com
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Brian Schnack’s Location 4310 Trotter Street, Capitola, United States
Brian Schnack’s Expertise Human beings are at the heart of my products and services, my partnerships, my profession. Our world. I have unleashed high-margin, highly-engaging enterprise products for over twenty years, delivering smart products & services for smart business and even smarter human needs. I have built teams of products and partners that power some of the world's strongest businesses and most loyal customers -- not to mention my company's market leadership. I have led contact center and experience transformations across the US, France, UK, and Mexico -- and alpha / beta programs everywhere in-between. But vastly more important than anything I’ve done in business, I bring my earnest drive, sharp elbows, broken nose (and fingers, ribs, orbital...), and honest smile to everything I do. My approach to work and life is honed by 1 year* in the Army, 18+ years of parenthood, 20+ years of marriage, and 30+ years of rugby, not to mention countless summers on the Iowa farm. Like all of us, I insist on doing the right things with passion, whether on the playing field, the playground, or the workplace – and I always look forward to the experience. Specialties: Soft-skills to properly succeed with people, politics, and partners, alongside the products. Team building and growth. Product management, primarily in customer experience solutions and Contact Center/CRM/BSS/OSS with emphasis on customer and user experience (CX / UX; CCaaS, SaaS, Cloud). Building and growing strategic partner programs into leading drivers of market leadership, differentiation, and corporate revenue (business development; partner & alliance management). Business consulting and professional services, having led contact center transformations in the US, UK, France, and Mexico. * One magical year at the U.S. Military Academy at West Point, NY (E1, Army Rugby)
Brian Schnack’s Current Industry Partnership Leaders
Brian
Schnack’s Prior Industry
Diva Systems
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Amdocs
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Introspect Systems
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Nortel Networks Clarify Crm Division
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Rainmaker
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Good Shepherd Catholic School Of Santa Cruz
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Ciena
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Five9
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Zingly Ai
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Partnership Leaders
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Work Experience

Partnership Leaders
Member
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Zingly Ai
Head of Business Development and Customer Success
Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Five9
Senior Director of Product Management, ISV and Partner Ecosystem
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Five9
Director, Product Management
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Amdocs
Director, Product Management
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Ciena
Director, Strategic Market Solutions
Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Good Shepherd Catholic School Of Santa Cruz
(Volunteer role) Development Committee: Marketing Communications
Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Rainmaker
Director, Product Management
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Rainmaker
Product Line Manager (Sr. Product Manager)
Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Amdocs
Sr. Design Architect
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Nortel Networks Clarify Crm Division
Program Manager / Solution Architect
Wed Nov 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Amdocs
Product Line Manager, Customer Management Suite
Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Introspect Systems
Business Consultant
Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Diva Systems
Jack of all trades (Business Analyst, Operations, Product & Services Mgr)
Thu Aug 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)