
Bryan Wu
Bryan is a Head of Infrastructure with 21+ years of multi-discipline experience within IT infrastructure, Service Quality and... | New Territories, New Territories, Hong Kong
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Bryan Wu’s Emails b.****@hs****.com
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Bryan Wu’s Location New Territories, New Territories, Hong Kong
Bryan Wu’s Expertise Bryan is a Head of Infrastructure with 21+ years of multi-discipline experience within IT infrastructure, Service Quality and Global Project/Programme Management across the globe, including; Hong Kong, Taiwan, Indonesia, China, India, Singapore, Japan, Malaysia, Sri Lanka, Philippines, UK, Poland, Greeks, Middle East, Cayman Islands, Cook Islands, Australia, US, Canada, Mexico, Brazil, Argentina, France, Switzerland, etc,. His latest role oversaw the Global Infrastructure Delivery of HSBC Group Private Bank and Wealth. Covering Change The Bank (CTB), Run The Bank (RTB), Technology Evergreening aspects. In this role, his responsibility covered annual budget planning, global team administration, vendor management, service resilience management, service quality management, senior stakeholders management. In addition, prepare portfolio reports to senior management regularly across the entire portfolio with an annual budget of around USD3M covering major markets. • Adopts an inspirational and coaching leadership style to engage and enthuse multifaceted teams. • Directed large-scale global change, transformation and continuously improvement projects across IT (security, risk, infrastructure, development, operations and quality department) and business arenas in alignment with multimillion USD budgets. • Champions continuous improvements; advocate for business transformation in change-averse settings. • Monitored operational performance in alignment with Performance-Level Agreements (PLAs), Operational-Level Agreements (OLAs), Service Level Agreements (SLAs) and enhanced the Service Resilience. • Monitored, managed and escalated risks, issues, assumptions and dependencies; ensured governance /engagement at all levels.
Bryan Wu’s Current Industry Hsbc
Bryan
Wu’s Prior Industry
Hsbc
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Work Experience

Hsbc
Head of Infrastructure Delivery
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hsbc
Senior Program Manager
Sat Dec 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)