
Carlos Simal
Twenty years of experience in After Sales. - Responsible for the implementation of the After Sales business in... | São Paulo, São Paulo, Brazil
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Carlos Simal’s Emails ca****@uo****.com
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Carlos Simal’s Location São Paulo, São Paulo, Brazil
Carlos Simal’s Expertise Twenty years of experience in After Sales. - Responsible for the implementation of the After Sales business in start-up companies TAC – Tecnologia Automotiva Catarinense S/A; Troller; Moto Traxx Amazônia. - Responsible for prospecting, formatting and news dealers development. - Developing standards for accreditation of authorized posts. - Preparation of the brand manual. - Responsible for the approval of vehicles. - Responsible for the organizational structure, divided into four main areas. - Definition of performance indicators. - Participation in the development of warranty system of Web. - Developing standards of care for the After Sales. - Implementation of an evaluation system based on customer satisfaction. (CSI). - Establishment of a guarantee fee, based on the structure and CSI. - Assistance to large fleet companies (CVRD, Caraíba Metais, Copel, and Brazilian Army.) - Coordination of the training area, divided in four formats: Virtual - Web, CDs, and Technical Bulletins. On Site.. On Plant - New Releases. On Supplies - Eaton, Dana, MWM-International. - Participation in the export program. Angola, Kuwait, Dubai. - Travel for accreditation of a Dealer in Kuwait. Product training and maintenance, taught in Kuwait. - Product demo of the Kuwait Armed Forces, Firefighters and PWC Logistics. - Responsible for the implementation of Total Quality Program (MDT)
Carlos Simal’s Current Industry Grupo Sekai
Carlos
Simal’s Prior Industry
Ford Motor Company Troller Section
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Moto Traxx Da Amazonia
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Tac Tecnologia Automotiva Catarinense
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Am Currently Looking For New Challenges
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Tricos Districar
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Shineray Do Brasil
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Simal As Consulting
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Ford Sperandio
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Grupo Sekai
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Work Experience

Grupo Sekai
Gerente De Pós-Vendas
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ford Sperandio
Gerente De Pós-Vendas
Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Simal As Consulting
Diretor
Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Shineray Do Brasil
Gerente Nacional De Pós Vendas
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Tricos Districar
Diretor De Pós Vendas
Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Am Currently Looking For New Challenges
After Sales National Manager
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Tac Tecnologia Automotiva Catarinense
After Sales Manager
Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Moto Traxx Da Amazonia
After-Sales National Manager
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Ford Motor Company Troller Section
After-Sales National Manager
Sun Jul 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)