
Caroline Suitch
• Manage a team of approximately 3 account managers on a national snow removal account with over 300... | Philadelphia, Philadelphia, United States
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Caroline Suitch’s Location Philadelphia, Philadelphia, United States
Caroline Suitch’s Expertise • Manage a team of approximately 3 account managers on a national snow removal account with over 300 locations with seasonal revenue exceeding $4,000,000 • Report to the Director of Operations regarding monthly and annual revenue and profit margins • Assist in the development of monthly and yearly budgets • Increase monthly and annual revenue by 25% for a national facility maintenance account • Develop and built strong relationships with national program managers and excellent customer service from the store to corporate level • Organize and drive assigning local sub-contractors to over 300 locations for snow removal prior to the beginning of each season • Create processes that help develop account managers and streamline their daily responsibilities that ultimately benefit the company. • Meet the demands of multiple external and internal clients • Oversee facilities services including snow removal, landscaping and lot sweeping for high profile accounts such as Target, Walgreens, Lowe’s and Rite Aid • Direct point of contact for facilities’ specialists and district managers • Hire local service providers for exterior maintenance projects • Manage multiple landscaping and snow removal projects simultaneously • Create and submit detailed proposals to clients • Ensure local service providers’ commercial liability insurance is compatible with company standards • Identify client problems and create plans of action to resolve in a timely manner. • Help guests through check-in process • Promote the hotel and packages; selling and up-selling • Complete night audit reports • Work with spreadsheets and numbers; cash and credit cards • Balance payments at the end of each shift • Follow through with guests and their needs to resolve any problems. • Work with Sales Managers to create and distribute scheduled newsletters • Respond to multiple email and telephone inquiries accurately and efficiently • Coordinate the approval and placement of ads, both trade and consumer, including publication and cost research. • Communicate with site directors of camps in schools via phone and e-mail • Coordinate the ordering, tracking and follow up on all program materials needed • Work in a team environment with shared responsibilities as well as independently on own tasks • Coordinate, set up and attend trade shows to market Camp Invention • Create and distribute region specific sales reports including sales numbers versus goals, sales leads status and follow up reminders. • Process Medical Certificates from Doctors Offices • Work with the Percentage of Income Program • Report pledges from Community Based Organizations • Provide solutions to representative’s questions • Provide insight on the Percentage of Income Program. • Review information on accounts to ensure accuracy • Help customers with paying their bills such as payment plans, extensions, etc. • Process payments through credit cards, check by phone, and note receipt numbers from payment agents • Process Medical Certificates from Doctors Offices • Work with the Percentage of Income Program • Report pledges from Community Based Organizations • Report power outages. • Negotiate with qualified suppliers via competitive bidding process to obtain maximum value benefit • Analyze bid responses to determine the most responsible bidder to optimize Total Cost of Ownership • Negotiate strategic sourcing agreements and any changes in supplier contracts in accordance with current Compliance rules and regulations • Apply negotiation skills to mediate supplier disputes with an acceptable outcome for both parties • Develop and maintain awareness of changing commodity-related business trends in the marketplace • Review and analyze supplier compliance during bid process to assist with award decisions • Assist Compliance team with supplier submission of required compliance documentation prior to site award • Perform cost/value analysis of supplier services • Update and maintain Supplier information within database management.
Caroline Suitch’s Current Industry Auto Plus Pep Boys
Caroline
Suitch’s Prior Industry
Hilton Garden Inn Twinsburg Ohio
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Kent State University
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Select Staffing (First Energy)
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Invent Now
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Ferrandino & Son, Inc.
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Auto Plus Pep Boys
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Work Experience

Auto Plus Pep Boys
Fixture Supply Chain Coordinator
Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ferrandino & Son, Inc.
Market Manager
Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Ferrandino & Son, Inc.
Procurement Buyer
Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Ferrandino & Son, Inc.
Operations Manager
Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Ferrandino & Son, Inc.
Account Manager
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Invent Now
Sales Account Associate
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Select Staffing (First Energy)
Medical Certificate Line Team Leader
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Select Staffing (First Energy)
Customer Service Representative
Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Kent State University
Athletics- Field Hockey
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Hilton Garden Inn Twinsburg Ohio
Guest Service Agent and Banquet Server
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)