Cassandra Mathews
ServiceNow Analyst Problem Solver Forward Thinker Student With 5 years in the information technology and services... | Cincinnati Metropolitan Area, Cincinnati Metropolitan Area, United States
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Cassandra Mathews’s Emails ca****@ns****.com
Cassandra Mathews’s Phone Numbers No phone number available.
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Cassandra Mathews’s Location Cincinnati Metropolitan Area, Cincinnati Metropolitan Area, United States
Cassandra Mathews’s Expertise ServiceNow Analyst Problem Solver Forward Thinker Student With 5 years in the information technology and services industry with multiple different roles in each, I have developed a unique skill set in business analysis, process analysis, Service Desk communications and enhancements, data analytics and reporting, project and asset management configuration. The skills that I bring to the table for any job that is looking: ServiceNow SME (ticket creation, manipulation, reporting, KB enhancements, processing, CMDB management, dashboard creation, SLA/KPI indicators) Astea Alliance, OTRS, and 'homegrown' ticketing platforms Additional knowledge and experience in technician recruiting from WorkMarket platform Knowledge of RDP, BOMGAR, and Dameware experience, VOIP, Mobile Device Management (MDM), AS/400 series, Windows OS (XP, Windows 8, 10, 11).
Cassandra Mathews’s Current Industry Joann Stores
Cassandra
Mathews’s Prior Industry
Nsc Global
|
Kenton County Airport Board
|
Joann Stores
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Work Experience
Joann Stores
Inventory Specialist
Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Kenton County Airport Board
Team Lead
Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Nsc Global
Business Process Analyst
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Nsc Global
Information Technology Help Desk Technician
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Cassandra Mathews Email Addresses
FAQ About Cassandra Mathews
-
Cassandra Mathews is located at
Cincinnati Metropolitan Area, Cincinnati Metropolitan Area, United States -
Cassandra Mathews is a
ServiceNow Analyst Problem Solver Forward Thinker Student With 5 years in the information technology and services industry with multiple different roles in each, I have developed a unique skill set in business analysis, process analysis, Service Desk communications and enhancements, data analytics and reporting, project and asset management configuration. The skills that I bring to the table for any job that is looking: ServiceNow SME (ticket creation, manipulation, reporting, KB enhancements, processing, CMDB management, dashboard creation, SLA/KPI indicators) Astea Alliance, OTRS, and 'homegrown' ticketing platforms Additional knowledge and experience in technician recruiting from WorkMarket platform Knowledge of RDP, BOMGAR, and Dameware experience, VOIP, Mobile Device Management (MDM), AS/400 series, Windows OS (XP, Windows 8, 10, 11). Joann Stores -
Cassandra Mathews currently works in the
Joann Stores -
Cassandra Mathews specializes in
ServiceNow Analyst Problem Solver Forward Thinker Student With 5 years in the information technology and services industry with multiple different roles in each, I have developed a unique skill set in business analysis, process analysis, Service Desk communications and enhancements, data analytics and reporting, project and asset management configuration. The skills that I bring to the table for any job that is looking: ServiceNow SME (ticket creation, manipulation, reporting, KB enhancements, processing, CMDB management, dashboard creation, SLA/KPI indicators) Astea Alliance, OTRS, and 'homegrown' ticketing platforms Additional knowledge and experience in technician recruiting from WorkMarket platform Knowledge of RDP, BOMGAR, and Dameware experience, VOIP, Mobile Device Management (MDM), AS/400 series, Windows OS (XP, Windows 8, 10, 11). -
Cassandra Mathews speaks the following languages:
No languages available. -
Cassandra Mathews has prior experience in the following industries:
Kenton County Airport Board , Nsc Global , Nsc Global -
Cassandra Mathews has the following professional experience:
Joann Stores , Kenton County Airport Board , Nsc Global , Nsc Global . -
You can view Cassandra Mathews’s
LinkedIn profile at LinkedIn URL. -
Cassandra Mathews’s work email addresses are
[email protected] . -
Cassandra Mathews works at
Joann Stores
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