Charanjeet Kaushik
- Competent, focused and result oriented professional, with 9+ years of progressive experience in the operational aspects of... | Chandigarh, Chandigarh, India
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Charanjeet Kaushik’s Emails ch****@ca****.com
Charanjeet Kaushik’s Phone Numbers 1800258****
Social Media
Charanjeet Kaushik’s Location Chandigarh, Chandigarh, India
Charanjeet Kaushik’s Expertise - Competent, focused and result oriented professional, with 9+ years of progressive experience in the operational aspects of a Customer Contact Centre. - Experienced at all 3 ends of a Contact Center - Capative Unit, Vendor & Business (Client) - Expertise in managing outsourced Contact Centers for Inbound & Outbound tele sales and service processes along with Chat & Email channels. - Expertise in cost optimization and organic performance improvement keeping customer experience as top priority. - Have a proven track record of driving results and exceeding targets through effective team management, process enhancement, and strategic planning. - Successfully managed Lead Generation, Up Selling & Cross Selling, Retention, IB customer service, Call me Back, and Social media escalation processes.
Charanjeet Kaushik’s Current Industry Cars24
Charanjeet
Kaushik’s Prior Industry
Girnarsoft
|
Concentrix
|
Paytm Payments Bank
|
Cars24
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Work Experience
Cars24
CC Manager
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Paytm Payments Bank
Junior Manager
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Concentrix
Assistant Manager
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Girnarsoft
Team Leader
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Charanjeet Kaushik Email Addresses
Charanjeet Kaushik Phone Number
FAQ About Charanjeet Kaushik
-
Charanjeet Kaushik is located at
Chandigarh, Chandigarh, India -
Charanjeet Kaushik is a
- Competent, focused and result oriented professional, with 9+ years of progressive experience in the operational aspects of a Customer Contact Centre. - Experienced at all 3 ends of a Contact Center - Capative Unit, Vendor & Business (Client) - Expertise in managing outsourced Contact Centers for Inbound & Outbound tele sales and service processes along with Chat & Email channels. - Expertise in cost optimization and organic performance improvement keeping customer experience as top priority. - Have a proven track record of driving results and exceeding targets through effective team management, process enhancement, and strategic planning. - Successfully managed Lead Generation, Up Selling & Cross Selling, Retention, IB customer service, Call me Back, and Social media escalation processes. Cars24 -
Charanjeet Kaushik currently works in the
Cars24 -
Charanjeet Kaushik specializes in
- Competent, focused and result oriented professional, with 9+ years of progressive experience in the operational aspects of a Customer Contact Centre. - Experienced at all 3 ends of a Contact Center - Capative Unit, Vendor & Business (Client) - Expertise in managing outsourced Contact Centers for Inbound & Outbound tele sales and service processes along with Chat & Email channels. - Expertise in cost optimization and organic performance improvement keeping customer experience as top priority. - Have a proven track record of driving results and exceeding targets through effective team management, process enhancement, and strategic planning. - Successfully managed Lead Generation, Up Selling & Cross Selling, Retention, IB customer service, Call me Back, and Social media escalation processes. -
Charanjeet Kaushik speaks the following languages:
No languages available. -
Charanjeet Kaushik has prior experience in the following industries:
Paytm Payments Bank , Concentrix , Girnarsoft -
Charanjeet Kaushik has the following professional experience:
Cars24 , Paytm Payments Bank , Concentrix , Girnarsoft . -
You can view Charanjeet Kaushik’s
LinkedIn profile at LinkedIn URL. -
Charanjeet Kaushik’s work email addresses are
[email protected] . -
Charanjeet Kaushik works at
Cars24
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