
Clarice Long
A consistent achiever and highly motivated leader with 18 years of experience leading Marketing, Customer Operations, Business IT... | Singapore, Singapore, Singapore
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Clarice Long’s Emails cl****@si****.com
Clarice Long’s Phone Numbers No phone number available.
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Clarice Long’s Location Singapore, Singapore, Singapore
Clarice Long’s Expertise A consistent achiever and highly motivated leader with 18 years of experience leading Marketing, Customer Operations, Business IT and Project Management (Infrastructure, Systems and Business Process re-engineering) in Telco, Media and ICT. Proven track record in process re-engineering and automation, system design conceptualization and crisis resolution. Delivered consistent positive outcome in project management of several business process re-engineering projects. All projects undertaken were completed within budget and targeted timeline. Possesses in-depth knowledge and experience of the end-to end process, across Mobile, Broadband, Pay-TV, Telephony products through the leadership role in Marketing (Customer Lifecycle Management), Product Management, Customer Operation, Business IT (Consumer Sales) and Network division in Singtel. Delivered unprecedented results in marketing; defending market share through customer retention strategy and increasing TV revenue through content upselling. Strong in data analytics with applied knowledge in using data for strategic decision making for Financial Planning and Marketing (Customer Lifecycle Management) strategies. Proven ability to lead a large team and build strong working relationships across all levels and functions to achieve favorable results. Versatile, multi-skilled and strong capability to take on leadership role across a wide spectrum of functions in a fast pace environment.
Clarice Long’s Current Industry Singtel
Clarice
Long’s Prior Industry
Singtel
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Singtel Group Enterprise
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Work Experience

Singtel
Director, Operations and Service Assurance
Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Singtel Group Enterprise
Associate Director, Transformation
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel
Senior Manager, Project Management Office
Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel
Senior Customer Life Cycle Manager
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel
Senior Manager, Pay-TV Service Delivery and Crisis Resolution
Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel
Senior Manager, Business Planning and Analytics
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel
Senior Manager, Product Development for Pay-TV
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel
Senior Manager, Business IT Team
Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel
Manager, Customer Service Operations (Fixed Line and Singnet Broadband)
Tue May 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel
Manager, Customer Service Operations (SingTel Mobile)
Wed Oct 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)