
Craig Reading
With an extensive background in contact centre technologies, my tenure as Senior Solutions Architect at Nectar Services Corp... | Middlewich, England, United Kingdom
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Craig Reading’s Emails cr****@t-****.com
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Craig Reading’s Location Middlewich, England, United Kingdom
Craig Reading’s Expertise With an extensive background in contact centre technologies, my tenure as Senior Solutions Architect at Nectar Services Corp has been dedicated to elevating cloud-native architectures and refining CRM systems. At the core of our team's strategy is the deployment of scalable solutions that not only uplift the customer experience but also set new benchmarks for industry excellence. Serving concurrently as Chief Inspiration Officer at SabreTek Solutions, my focus lies in the seamless integration of SIP and VoIP within contact centre infrastructures. This dual engagement has allowed me to champion a hands-on approach to product management and solution implementation, fostering environments where innovation thrives and operational efficiency is paramount.
Craig Reading’s Current Industry Nectar Services
Craig
Reading’s Prior Industry
Icl Fujitsu
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Icl Services
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Intervoice
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Ibm
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Level 8
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Phones 4u
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Numero
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Sabretek Solutions
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Rwe Npower
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T Systems
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Eleven
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Dimension Data Uki
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Hsbc
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Nectar Services
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Work Experience

Nectar Services
Senior Solutions Architect
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Nectar Services
Product Manager (Cx Assurance)
Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Eleven
Senior Technical Consultant
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Dimension Data Uki
Lead Technical Specialist
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Hsbc
Genesys Technical Consultant
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
T Systems
Genesys Architect
Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Rwe Npower
Lead Genesys Architect
Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Sabretek Solutions
Chief Inspiration Officer / Technical Director
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Numero
Solution Architect / Development Manager
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Phones 4u
Architecture Manager
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Managing Consultant
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Level 8
Pre-Sales Consultant
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Icl Services
Solution Architect
Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Intervoice
Development
Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Icl Fujitsu
Developer
Sun Jul 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)