
Dan Abraham
I advocate for talent development and energize my teams. My focus is on empowering individuals to unlock... | Somerville, Massachusetts, United States
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Dan Abraham’s Emails da****@ak****.com
Dan Abraham’s Phone Numbers No phone number available.
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Dan Abraham’s Location Somerville, Massachusetts, United States
Dan Abraham’s Expertise I advocate for talent development and energize my teams. My focus is on empowering individuals to unlock their full potential and drive exceptional value for the organization. With a keen eye for process enhancement and a knack for elevating team performance, I continuously strive to create a culture of excellence. At Akamai, I played a pivotal role in pioneering the establishment of the Customer Compliance team, bolstering regulatory adherence and fostering stronger customer relationships. By implementing streamlined processes for customer management and contract review, I have significantly optimized customer & sales response times. Furthermore, I have successfully expanded the company's global customer reach through impactful sales visits and engaging training sessions, driving robust business growth. I build high-morale, personable, and fun teams that are ready to meet whatever challenges come their way. I have served as Manager of Program Managers, Call Center Manager, Technical Support Manager, Customer Compliance Manager, and Customer Support Manager. I excel in team building, team engagement, presentations, knowledge management, knowledge sharing, and fostering employee growth. At ICLUBcentral, I increased employee retention by 400%. I teach soft skills, mentoring, and management, customer service skills, & difficult escalations.
Dan Abraham’s Current Industry Akamai Technologies
Dan
Abraham’s Prior Industry
Deloitte And Touche
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Elron Software
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Echomail
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Clearway Technologies
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Iclubcentral
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Sylogent
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Akamai Technologies
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Work Experience

Akamai Technologies
Manager of Program Management, Technical: Global Performance & Operations
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Akamai Technologies
Sr. Program Manager.Lead Technical: Global Performance & Operations
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Akamai Technologies
Manager of Customer Compliance, InfoSec
Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Sylogent
Project Manager
Tue Dec 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Iclubcentral
VP of Customer Care
Thu Aug 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Echomail
Account Project Manager
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Clearway Technologies
Beta Test Program Manager
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Elron Software
Technical Support Team Leader
Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Deloitte And Touche
Project Coordinator
Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)