
Daniel Devine
Highly skilled and experienced call center customer service specialist with a proven track record of delivering outstanding service... | Hicksville, New York, United States
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Daniel Devine’s Emails dd****@no****.edu
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Daniel Devine’s Location Hicksville, New York, United States
Daniel Devine’s Expertise Highly skilled and experienced call center customer service specialist with a proven track record of delivering outstanding service and building strong customer relationships. Possess excellent communication, problem-solving, and organizational skills. Demonstrated ability to handle complex customer issues with tact and professionalism. Call Center Customer Service Representative Banking Healthcare Insurance Technology Email: [email protected] As a highly experienced call center customer service representative, I apply my expertise and problem-solving skills to assist and advise credit cardholders regarding their accounts, facilitate problem resolution, and escalate calls when necessary. With over 10 years of experience in various call center roles for companies in banking, healthcare, insurance, and technology, I have a proven track record of delivering outstanding service, building strong customer relationships, and handling complex customer issues with tact and professionalism. As a field organizer for a political campaign, I activated, trained, and managed dozens of volunteers to execute thousands of voter contact attempts and persuade diverse communities. I am an energetic, enthusiastic, and result-driven professional who thrives in a fast-paced and dynamic environment. CORE COMPETENCIES • Excellent verbal and written communication skills. • Strong problem-solving and conflict-resolution skills. • Ability to multitask and handle high call volume. • Proficient in computer software, including Microsoft Office, Windows 11, and NGP VAN. • Friendly and patient demeanor, able to work well under pressure. • Fast learner, able to adapt to changing policies and procedures. • Experience in handling confidential information. ACCOMPLISHMENTS: - Spearheaded grassroots mobilization efforts to organize a team of 100+ volunteers for door-to-door canvassing, phone banking, and voter registration drives, resulting in a 25% increase in voter engagement and a strengthened campaign presence within the community (Politics, Volunteer Management, Grassroots Organizing) - Canvassed persuadable voter universe, engaging in conversation and diverse communities by making over 100 daily phone calls and texting. - Recruited and trained over 100+ active volunteers to complete 68 virtual phone banks and canvassing events by using NGP VAN software. I can be reached at 516-749-6690 or [email protected] for any opportunities.
Daniel Devine’s Current Industry Cardworks
Daniel
Devine’s Prior Industry
Citizens Campaign For The Environment
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Jpmorgan Chase
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Washpirg
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Cablevision Systems
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Ca Technologies
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Evo Merchant Services
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Slomins
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Aon
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Nassau County Democratic Committee
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Northwell Health
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New York State Democratic Party
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Altice Usa
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Work Experience

Cardworks
Call Center Engagement Associate
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Altice Usa
Residential Direct Sales Account Executive
Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
New York State Democratic Party
Field Organizer
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Northwell Health
Call Center Representative
Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Nassau County Democratic Committee
Candidate for the Nassau County Legislature
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Aon
Call Center Insurance Claims Representative
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Slomins
Call Center Customer Service Representative
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Evo Merchant Services
Call Center Technical Support Representative
Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Ca Technologies
Call Center License Support Representative
Tue Oct 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Cablevision Systems
Call Center Customer Relations Coordinator
Wed Jul 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Washpirg
Canvasser
Thu May 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)
Jpmorgan Chase
Residential Mortgage Processor
Thu Jul 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
Jpmorgan Chase
Call Center Consumer Credit Card Representative
Mon Jul 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time)
Citizens Campaign For The Environment
Canvasser
Mon May 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time)