Danny Testa

FAQ About Danny Testa

• What is Danny Testa's address?

  Danny Testa is located at
  Dallas, Texas, United States

• What is Danny Testa's job title?

  Danny Testa is a
   Provide onsite technical support for Southwestern Bell Yellow Pages  Support hardware/software issues in remote offices via SMS  Troubleshoot Laptop and PC’s using NT 4.0 and Outlook as their E-mail  Report, fix and track problems using Intranet based trouble ticket system  Work closely with vendors such as Compaq and Dell for ordering/repairing computer parts  Played a key role in the deployment of NT 4.0 to over 1000 workstations.  Promoted to Manager  Promoted to Supervisor  Provide direct supervision and guidance for a medium size team. Review and approves timesheets, expense accounts, and other administrative processes for all subordinates. Provide annual and semi-annual performance reviews for all subordinates and submits to management for review and approval.  Responsible for supporting all Microsoft server products to include day-to-day support as well as recommendations for upgrades, planning and implementation, supporting after hours support requirements, and creating, documenting and maintaining Service Level Agreements for supported servers.  Provide support for Microsoft Products, which include Server OS, Office, Active Directory and Exchange/Outlook.  Promoted to Systems Administrator in charge of all email services for the company (4000+ employees)  Oversee content filtering of email both internal and external  Provide third level (top tier) support for all Microsoft Outlook and Microsoft Exchange related issues for the entire company  Successfully completed company-wide migration from MS Exchange 2003 to MS Exchange 2010  Support mobile devices connecting to Exchange (iphones, ipads and other devices)  Provide 2nd Level support for over 500 employees in Las Colinas  Provide support to 7 other tech support members before escalating tickets to 3rd level support.  Configure and support RIS in Active Directory, Terminal Services/Citrix Metaframe, Websense Filtering system, VPN, AT&T and IPASS ISP accounts for business travelers  Build/push/pull packages using SMS Administration tools  Administrative duties include EPO Console (McAfee) Citrix and Active Directory for add/remove/create/reset password – account functions.  Assisted with Deployment of 400+ PC’s as part of company wide Windows 2000 to XP Conversion.Oversaw the entire network, including over 200 workstations.  Actively participated in the planning and expansion of new hardware and software.  Solved hardware- and software-related issues on PC and Mac computers.  Maintained and repaired all computer hardware and resolved all software problems.  Maintained inventory of computer parts, printers and fax machines.  Performed daily backups on network system.  Performed add/remove/change functions on Exchange Server.  Created and maintained department purchase orders. Provide technical assistance in resolving customer support issues both by phone and on-site  Configure, deconfigure, and test computer system hardware and operating systems  Manage warehouse functions including all aspects of shipping/receiving. Driver for delivery of goods. Lead line of 20+ employees in packaging of new PC's. Other warehouse manager duties.Performed all duties as member of Bradley Fighting Vehicle Member to include driving, loading and finally as a Track Commander before honorable discharge from service. Pioneer Natural Resources

• What industry does Danny Testa currently work in?

  Danny Testa currently works in the
  Pioneer Natural Resources

• What is Danny Testa's area of expertise?

  Danny Testa specializes in
   Provide onsite technical support for Southwestern Bell Yellow Pages  Support hardware/software issues in remote offices via SMS  Troubleshoot Laptop and PC’s using NT 4.0 and Outlook as their E-mail  Report, fix and track problems using Intranet based trouble ticket system  Work closely with vendors such as Compaq and Dell for ordering/repairing computer parts  Played a key role in the deployment of NT 4.0 to over 1000 workstations.  Promoted to Manager  Promoted to Supervisor  Provide direct supervision and guidance for a medium size team. Review and approves timesheets, expense accounts, and other administrative processes for all subordinates. Provide annual and semi-annual performance reviews for all subordinates and submits to management for review and approval.  Responsible for supporting all Microsoft server products to include day-to-day support as well as recommendations for upgrades, planning and implementation, supporting after hours support requirements, and creating, documenting and maintaining Service Level Agreements for supported servers.  Provide support for Microsoft Products, which include Server OS, Office, Active Directory and Exchange/Outlook.  Promoted to Systems Administrator in charge of all email services for the company (4000+ employees)  Oversee content filtering of email both internal and external  Provide third level (top tier) support for all Microsoft Outlook and Microsoft Exchange related issues for the entire company  Successfully completed company-wide migration from MS Exchange 2003 to MS Exchange 2010  Support mobile devices connecting to Exchange (iphones, ipads and other devices)  Provide 2nd Level support for over 500 employees in Las Colinas  Provide support to 7 other tech support members before escalating tickets to 3rd level support.  Configure and support RIS in Active Directory, Terminal Services/Citrix Metaframe, Websense Filtering system, VPN, AT&T and IPASS ISP accounts for business travelers  Build/push/pull packages using SMS Administration tools  Administrative duties include EPO Console (McAfee) Citrix and Active Directory for add/remove/create/reset password – account functions.  Assisted with Deployment of 400+ PC’s as part of company wide Windows 2000 to XP Conversion.Oversaw the entire network, including over 200 workstations.  Actively participated in the planning and expansion of new hardware and software.  Solved hardware- and software-related issues on PC and Mac computers.  Maintained and repaired all computer hardware and resolved all software problems.  Maintained inventory of computer parts, printers and fax machines.  Performed daily backups on network system.  Performed add/remove/change functions on Exchange Server.  Created and maintained department purchase orders. Provide technical assistance in resolving customer support issues both by phone and on-site  Configure, deconfigure, and test computer system hardware and operating systems  Manage warehouse functions including all aspects of shipping/receiving. Driver for delivery of goods. Lead line of 20+ employees in packaging of new PC's. Other warehouse manager duties.Performed all duties as member of Bradley Fighting Vehicle Member to include driving, loading and finally as a Track Commander before honorable discharge from service.

• Which languages does Danny Testa speak? 

  Danny Testa speaks the following languages:
  No languages available.

• Which industries has Danny Testa previously worked in?   

  Danny Testa has prior experience in the following industries:
  Southwestern Bell , The Forbes , Electro Rent , Ups , Packard Bell , Us Army

• What is Danny Testa’s work experience?  

  Danny Testa has the following professional experience:
  Pioneer Natural Resources , Southwestern Bell , The Forbes , Electro Rent , Ups , Packard Bell , Us Army .

• How can I find Danny Testa on LinkedIn?  

  You can view Danny Testa’s
  LinkedIn profile at LinkedIn URL.

• What are Danny Testa’s work email addresses?  

  Danny Testa’s work email addresses are
  [email protected] .

• What company does Danny Testa work for?  

  Danny Testa works at
  Pioneer Natural Resources