
Daphne Song
• Highly skilled, motivated, disciplined banking professional with over seven years experiences in mortgage service field. • Exceptional analysis skills in... | Brisbane, Brisbane, Australia
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Daphne Song’s Emails da****@hp****.com
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Daphne Song’s Location Brisbane, Brisbane, Australia
Daphne Song’s Expertise • Highly skilled, motivated, disciplined banking professional with over seven years experiences in mortgage service field. • Exceptional analysis skills in identifying risks, investigating root causes and implement treatment plans to mitigate operational and compliance risk to the business. • Highly experienced in identifying insights and continuous improvement opportunities and present key findings for management. • Extensive mortgage processing experience and solid knowledge of retail/commercial loan products with a proven ability to consistently meet and exceed KPI (key performance indicator). • Proven track record in recognizing cross-selling opportunities to achieve sale target. • With customer service a major focus; strengths include relationship building, negotiating, communication and problem solving. • Sound prioritizing and organizational skills ensure company deadlines are met and key results achieved. • Multiple languages - Chinese (Mandarin) and English. Key Words - Risk, Compliance, Analyst,Loan assessing, loan examining, loan funding, loan processing. Mortgage, Cross-sale, & Mandarin. NAATI translator
Daphne Song’s Current Industry Bank Of Queensland
Daphne
Song’s Prior Industry
Hewlett Packard
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Racq
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Bank Of Queensland
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Work Experience

Bank Of Queensland
Business Analyst Lead
Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bank Of Queensland
Partner Enablement Anaylst
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Racq
Senior Lending Services Consultant
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard
Bank of Queensland - Senior Commercial Loan Officer
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard
Business Analyst & Risk Officer
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)