
Dave Duncan
Award winning program manager with a passion for delivering customer excellence & top performance Strong analytical and problem-solving skills... | 722 Cameron Woods Drive, Apex, United States
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Dave Duncan’s Emails da****@le****.com
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Dave Duncan’s Location 722 Cameron Woods Drive, Apex, United States
Dave Duncan’s Expertise Award winning program manager with a passion for delivering customer excellence & top performance Strong analytical and problem-solving skills that enable execution and effective collaboration Ability to optimize and execute initiatives that exceed growth and engagement targets Record of exceeding revenue and profit targets, increasing customer delight and improving CSAT Proven sales and customer experience manager, coach, innovator and data-driven leader Consistent track record of developing performers and leaders within a team-centric culture Skilled in sales & post sales contact center management and customer acquisition via inbound, online chat and outbound models for B2B, SMB and consumer
Dave Duncan’s Current Industry Lenovo
Dave
Duncan’s Prior Industry
Ssa
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Computer Associates
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Cisco
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Dnj Mortgage
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Lenovo
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Work Experience

Lenovo
SMB Program Manager, NA eCommerce Sales
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Lenovo
Manager, NA Customer Service Contact Center
Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Lenovo
Manager, Inside Sales
Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Lenovo
Manager, Inbound Sales
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Lenovo
Inside Sales Account Manager
Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Dnj Mortgage
Loan Officer
Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Cisco
Program Manager
Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Cisco
Business Analyst
Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Cisco
Account Manager, Inside Sales
Thu Jun 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Computer Associates
Senior Sales Representative
Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Ssa
Inside Sales
Mon Jan 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)