
David Backham
Expert level knowledge and practical experience of IT operations management drawing from best practices including ITIL, SIAM, ISO... | City Of Peterborough, England, United Kingdom
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David Backham’s Emails db****@ne****.co
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David Backham’s Location City Of Peterborough, England, United Kingdom
David Backham’s Expertise Expert level knowledge and practical experience of IT operations management drawing from best practices including ITIL, SIAM, ISO 20000, COBIT and LEAN Six Sigma. Specialist consultant working on transformation projects as subject-matter expert in ITSM practice. Brings people and processes together through coaching and mentoring to successfully manage technology. Highly experienced with knowledge of service integration and management (SIAM) in multi-supplier scenarios and implementation and operation of service management tools and processes including ServiceNow. Qualifications: MBA, LEAN Six Sigma Black Belt; MSP Practitioner; PRINCE2 Practitioner; ITIL v4 MP, v3 Expert, v2 Manager; SIAM Foundation, ISO/IEC 20000 Consultant; Cobit v5 Foundation; Gartner Certified Total Cost of Ownership (TCO) Expert, Azure Fundamentals (AZ900) Awards: Fellow in Service Management (FSM) awarded by PrISM, member of the British Computer Society (MBCS), finalist for itSMF Contributor of the Year 2013.
David Backham’s Current Industry Easyjet
David
Backham’s Prior Industry
Dudley Primary Care Trust
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British Computer Society
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Reed Elsevier
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Airwave
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National Institute For Health Research
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Saic
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Network Rail
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Soliloquy
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Ark Data Centres
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Alere
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Eversheds
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Ntt Data
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European Medicines Agency
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Gazprom Marketing And Trading
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Microsoft
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Aldermore Bank
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New Signature
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Cognizant Microsoft Business
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Easyjet
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Work Experience

Easyjet
Service Design Architect
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant Microsoft Business
Service Design Senior Architect
Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
New Signature
Principal Service Design Architect
Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Aldermore Bank
ITSM subject matter expert
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Senior Consultant (IT Operations)
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Gazprom Marketing And Trading
Senior ITSM consultant
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
European Medicines Agency
Lead ITSM Consultant
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Ntt Data
ITSM Consultant
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Eversheds
Service Management Consultant
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Alere
Global Service Delivery Consultant
Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Ark Data Centres
ITIL Expert, Bid Team
Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Soliloquy
CEO and Founder
Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
National Institute For Health Research
Service Delivery Manager and ITSM consultant (ITIL)
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Network Rail
Service Level Manager (interim)
Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Saic
ITIL v3 Expert consultant
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
National Institute For Health Research
ITIL Implementation Manager
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Airwave
Managed Services Project Manager, London 2012 Programme
Tue Dec 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Reed Elsevier
Business Relationship Manager
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
British Computer Society
Consultant, IT Service Management, ITIL v3
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Dudley Primary Care Trust
ITIL Implementation Manager
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)