David Cox

David Cox

Sr. Director, Call Center Operations | Cincinnati, Ohio, United States

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Work Experience

PharMerica

Sr. Director, Call Center Operations

2023-12-01 — Present

CVS Health

Sr. Manager, Internal Operations LTC Inventory

2021-06-01 — 2023-12-01

CVS Health

Manager Technology and Process Improvement

2016-01-01 — 2021-05-01

Omnicare, a CVS Health company

Director of Customer Service

2011-07-01 — 2016-01-01

HCL America, Inc.

U.S. Director of Business Development - Retail

2009-09-01 — 2011-02-01

Macy's

Director of Fraud Prevention & Fraud Claims, Call Center Operations

2006-09-01 — 2009-03-01

Macy's

Director of Credit Granting, Call Center Operations

1996-09-01 — 2006-08-01

Macy's

Big Ticket Manager, Call Center Operations

1990-06-01 — 1996-08-01

Skills

biotechnology life sciences behavioral health pharmacy services senior living pharmacy services i dd pharmacy services longterm care pharmacy services hospice pharmacy services skilled nursing pharmacy services

Languages

English