
David Nicholson
Operations and Information Technology Director with experience driving global, transformative, and strategic digital and large-scale transformations in the... | Greater Houston, Greater Houston, United States
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David Nicholson’s Emails dn****@k2****.com
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David Nicholson’s Location Greater Houston, Greater Houston, United States
David Nicholson’s Expertise Operations and Information Technology Director with experience driving global, transformative, and strategic digital and large-scale transformations in the B2B, B2C, consultancy, managed services, oil and gas, and financial services sectors in the US, UK, MEA, and APAC. Led a complex global operating model through Fujitsu affiliates encompassing full service design, Call Center/Service Hub as well as IT implementation, introduction, and readiness for three global service desk operations for Fujitsu Services optimizing customer service delivery. Directed group initiatives for global ERP and CRM that included Salesforce, Oracle, MS Dynamics (GP), and Siebel as Head of Application Services for DNV GL. Expertise with change management, IT service transition, IT strategies, technology roadmaps, cost reductions, technology rationalization / de-commissioning, and corporate strategy Drives customer improvement through stakeholder management, building strong long-lasting customer relationships, operation Call Centers/Service Hubs, and improvement plans focused on delivering value and efficiency to the customer. Expertise building high performing positive team environments with strong leadership skills and leading by example. Lifelong learner with multiple industry certifications. Areas of Expertise: *Customer Relationships and Management *Team Building and Team Leadership *Service Delivery Management & Support *Software Development Lifecycle (SDLC) *IT Governance, DR and Service Design *Business Development / Service Improvement *P&L Business Leadership and Management *Lean Management Methodology *Budgetary Management & Control (OPEX & CAPEX) *ITIL Best Practice Methods and Frameworks *Risk Management / Mitigation / Internal Audit (ISO) *Vendor / 3rd Party / Contract Management *Global Service Management *Service Introduction *Storyboard RFP and MSA *Service Desk / Support / Implementation *Infrastructure / Application Management *Collaborative Solutions / Contract Negotiations *Merger & Acquisition / Consolidation
David Nicholson’s Current Industry Amn Healthcare
David
Nicholson’s Prior Industry
Fujitsu
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Dnv Gl
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Lnit
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It Convergence
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K2 Partnering Solutions
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Amn Healthcare
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Work Experience

Amn Healthcare
Director of Client Support
Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
K2 Partnering Solutions
Director of Managed Services
Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
It Convergence
Senior Manager, Service Delivery
Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Lnit
Director
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Dnv Gl
Head of Application Services UK / MEA / Americas / Singapore
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Fujitsu
Global Service Director - Shell and British American Tobacco
Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Fujitsu
Head of Online Services - Royal Mail Account
Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Fujitsu
Head of Service Transition - Financial Services Account
Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Fujitsu
Service Delivery Manager / Supplier Manager at NHS Account
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)