
David Slezak
A customer focused IT Service Management professional with 30 years of diverse industry experience. Specialising in process improvement... | Woolworths Supermarkets, MIRANDA FAIR 600 KINGSWAY, Australia
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David Slezak’s Emails ds****@wo****.com
David Slezak’s Phone Numbers 6141456****
Social Media
David Slezak’s Location Woolworths Supermarkets, MIRANDA FAIR 600 KINGSWAY, Australia
David Slezak’s Expertise A customer focused IT Service Management professional with 30 years of diverse industry experience. Specialising in process improvement through the implementation of ITIL Service Management practices. Detail orientated and meticulous in the planning and implementation of solutions for my clients. Highly developed communication skills enable effective interactions at all levels of an organisation. Fourteen years experience in design and administration of the Action Request System (IT support workflow). ITIL Service Managers Certificate v2 completed and passed June 2009 ITIL v2 to v3 Bridging course completed and passed August 2009 ITIL v3 Foundation Certificate Problem Managers Practitioners course. Seventeen years Help desk/Service desk supervisory experience. Specialties: Problem Management Report creation Process improvement Application front end design User Training Business/Service Analysis – Worked with IT infrastructure teams, business aligned application developers and non-IT related service areas as an individual or as part of large project teams to gather requirements, design, produce and rollout solutions.
David Slezak’s Current Industry Woolworths
David
Slezak’s Prior Industry
Gsi
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Law Data Services
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Merisel
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Macquarie Bank
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Macquarie
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Hp
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Qantas
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Asg
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Ehealth Nsw
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Woolworths
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Work Experience

Woolworths
Asset and Configuration Analyst
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Woolworths
Configuration Librarian
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ehealth Nsw
Configuration Administrator
Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Asg
IT Service Management Consultant
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Qantas
Service Management Consultant
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Hp
Availability Manager
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Macquarie
Service Analyst
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Macquarie Bank
Service Analyst
Sat Apr 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Merisel
Technical Support Specialist
Thu Nov 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
Law Data Services
Technical Admin
Thu Jan 01 1987 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time)
Gsi
Data Input Clerk
Sun Jan 01 1984 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time)