
David Spence
A highly motivated and driven Customer Support professional with over 20 years experience in the sector. Working with... | United Kingdom
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David Spence’s Emails da****@da****.co
David Spence’s Phone Numbers 44133229****
Social Media
David Spence’s Location United Kingdom
David Spence’s Expertise A highly motivated and driven Customer Support professional with over 20 years experience in the sector. Working with internal and external stakeholders to ensure high end customer satisfaction. Created and led global support teams spanning multiple locations and countries. Created and setup commissioning and service teams to assist with on site and remote customer issues and deployment. Worked with various high profile end customers to ensure all requirements met and that all needs were exceeded. Created and set various kpi targets for the teams to ensure high levels of staff and customer satisfaction. Works closely with other departments to help steer and navigate company direction and product development.
David Spence’s Current Industry Datapath
David
Spence’s Prior Industry
Arup
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Powell Dobson Architects
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Romax Technology
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Changan Uk R And D Centre
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Perceptive Software
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Lexmark Enterprise Software
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Datapath
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Work Experience

Datapath
Director of Customer and Technical Support
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Datapath
Customer Service and Technical Support Manager
Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Lexmark Enterprise Software
Senior Manager Support
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Lexmark Enterprise Software
EMEA Manager of Global Support Services
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Perceptive Software
Global Support Services Team Leader
Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Changan Uk R And D Centre
IT Support officer
Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Romax Technology
IT Manager
Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Powell Dobson Architects
IT Administrator
Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Arup
IT Support
Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)