Davinder Kumar

FAQ About Davinder Kumar

• What is Davinder Kumar's address?

  Davinder Kumar is located at
  Gurugram, Haryana, India

• What is Davinder Kumar's job title?

  Davinder Kumar is a
  Senior professional, offering 20 years of experience in Customer Service, After-sales Service, Area/ Territory Sales Management, and Business Development activities in the Telecom & Electronics industry Currently working as Program Manager for customer retention on Pan India level at Bharti Airtel Ltd. for Direct To Home (DTH) service Proficient in setting out quality standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLAs Experienced in mapping clients’ requirements & coordinating in development & implementation of processes; provided customer support by answering queries & resolving the same, ensuring minimum TAT Expertise in monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level Rich exposure in leading, training & monitoring the performance of the team members for maintaining excellence in the service operations Bharti Airtel

• What industry does Davinder Kumar currently work in?

  Davinder Kumar currently works in the
  Bharti Airtel

• What is Davinder Kumar's area of expertise?

  Davinder Kumar specializes in
  Senior professional, offering 20 years of experience in Customer Service, After-sales Service, Area/ Territory Sales Management, and Business Development activities in the Telecom & Electronics industry Currently working as Program Manager for customer retention on Pan India level at Bharti Airtel Ltd. for Direct To Home (DTH) service Proficient in setting out quality standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLAs Experienced in mapping clients’ requirements & coordinating in development & implementation of processes; provided customer support by answering queries & resolving the same, ensuring minimum TAT Expertise in monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level Rich exposure in leading, training & monitoring the performance of the team members for maintaining excellence in the service operations

• Which languages does Davinder Kumar speak? 

  Davinder Kumar speaks the following languages:
  No languages available.

• Which industries has Davinder Kumar previously worked in?   

  Davinder Kumar has prior experience in the following industries:
  No prior industries available.

• What is Davinder Kumar’s work experience?  

  Davinder Kumar has the following professional experience:
  Bharti Airtel .

• How can I find Davinder Kumar on LinkedIn?  

  You can view Davinder Kumar’s
  LinkedIn profile at LinkedIn URL.

• What are Davinder Kumar’s work email addresses?  

  Davinder Kumar’s work email addresses are
  [email protected] .

• What company does Davinder Kumar work for?  

  Davinder Kumar works at
  Bharti Airtel