Deepak Bhardwaj

FAQ About Deepak Bhardwaj

• What is Deepak Bhardwaj's address?

  Deepak Bhardwaj is located at
  Gurgaon, Haryana, India

• What is Deepak Bhardwaj's job title?

  Deepak Bhardwaj is a
  I am a proactive and achievement-oriented professional with nearly 19 years of extensive experience in Customer Relationship Management and Customer Experience, primarily in the real estate industry. Expertise in key skills such as collection target achievement, revenue generation, customer engagement, satisfaction, CRM solutions implementation, revenue generation, and collection target achievement. Worked with DLF Limited as Senior Manager - Customer Experience, managed customer experience and engagement for the super luxury project, The Camellias. Achieved a collection efficiency of 90%, exceeding the quarterly collection targets & led the collection process. Focused on retaining existing customers and increasing customer loyalty, led to higher renewal rates and customer lifetime value. Implemented strategies to enhance customer engagement & interact with the brand, drove increased brand loyalty & advocacy. Developed and executed initiatives to exceed customer expectations and created positive experiences that drive higher NPS scores. Proficient in managing high net worth customers, maintained quality service delivery, and coordinated with cross-functional teams for seamless customer experiences. Key Achievements: • Successfully achieved a collection efficiency of 90%, exceeding quarterly collection targets and setting a benchmark for future projects • Updated Standard Operating Procedures (SOPs) to match industry standards, creating a benchmark for excellence in customer experience management Dlf

• What industry does Deepak Bhardwaj currently work in?

  Deepak Bhardwaj currently works in the
  Dlf

• What is Deepak Bhardwaj's area of expertise?

  Deepak Bhardwaj specializes in
  I am a proactive and achievement-oriented professional with nearly 19 years of extensive experience in Customer Relationship Management and Customer Experience, primarily in the real estate industry. Expertise in key skills such as collection target achievement, revenue generation, customer engagement, satisfaction, CRM solutions implementation, revenue generation, and collection target achievement. Worked with DLF Limited as Senior Manager - Customer Experience, managed customer experience and engagement for the super luxury project, The Camellias. Achieved a collection efficiency of 90%, exceeding the quarterly collection targets & led the collection process. Focused on retaining existing customers and increasing customer loyalty, led to higher renewal rates and customer lifetime value. Implemented strategies to enhance customer engagement & interact with the brand, drove increased brand loyalty & advocacy. Developed and executed initiatives to exceed customer expectations and created positive experiences that drive higher NPS scores. Proficient in managing high net worth customers, maintained quality service delivery, and coordinated with cross-functional teams for seamless customer experiences. Key Achievements: • Successfully achieved a collection efficiency of 90%, exceeding quarterly collection targets and setting a benchmark for future projects • Updated Standard Operating Procedures (SOPs) to match industry standards, creating a benchmark for excellence in customer experience management

• Which languages does Deepak Bhardwaj speak? 

  Deepak Bhardwaj speaks the following languages:
  No languages available.

• Which industries has Deepak Bhardwaj previously worked in?   

  Deepak Bhardwaj has prior experience in the following industries:
  Dlf , Godrej Properties , Krisumi , Godrej Properties , Emaar Mgf Land , Vatika

• What is Deepak Bhardwaj’s work experience?  

  Deepak Bhardwaj has the following professional experience:
  Dlf , Godrej Properties , Krisumi , Godrej Properties , Emaar Mgf Land , Vatika .

• How can I find Deepak Bhardwaj on LinkedIn?  

  You can view Deepak Bhardwaj’s
  LinkedIn profile at LinkedIn URL.

• What are Deepak Bhardwaj’s work email addresses?  

  Deepak Bhardwaj’s work email addresses are
  [email protected] .

• What company does Deepak Bhardwaj work for?  

  Deepak Bhardwaj works at
  Dlf