Dhiraj Ranjan

FAQ About Dhiraj Ranjan

• What is Dhiraj Ranjan's address?

  Dhiraj Ranjan is located at
  Singapore

• What is Dhiraj Ranjan's job title?

  Dhiraj Ranjan is a
  Strategic and results-oriented leader with a proven track record of building and managing high-performing client success teams in the technology and payments industries. I bring extensive expertise in client services, relationship management, strategic planning, and cross-functional leadership to drive organizational success. Key Strengths: Client Success Expertise: I specialize in spearheading complex client engagements, delivering tailored operational plans for performance optimization, and identifying process improvements to enhance client satisfaction and value. A case in point, I led initiatives that resulted in a 100% CSAT in the APAC region, contributing to a 7% increase in global client satisfaction scores within the AppleCare Enterprise team. Operational Excellence: Adept at establishing and managing critical infrastructure, I have a demonstrated ability to drive operational efficiency and ensure 24/7 service delivery, even in high-pressure environments like real-time payments where millions of transactions are processed everyday. Relationship Building: I have a proven track record of building and nurturing strong relationships with key stakeholders at all levels, fostering collaboration and driving win-win outcomes. These relationships have been instrumental in driving successful projects and initiatives. Growth Leadership: Throughout my career, I have consistently exceeded targets, increased transaction volume and revenue, and achieved cost-effectiveness. For example, I successfully led a team that achieved a 65% increase in transaction volume within a one-year period. I am deeply passionate about leveraging my skills and experience to drive strategic initiatives that elevate client satisfaction and fuel organizational growth. I am eager to apply my leadership capabilities to Director-level roles where I can make a meaningful impact and contribute to the success of a forward-thinking organization. Skills: Global accounts management, Customer Satisfaction, ITIL Foundation, Business Acumen, Incident Management, Business Development, Channel Partners, Negotiation Skills, Customer Relationship management, Service Delivery management, Customer Success, Service Level Agreement, Collaboration, Strategic Accounts Mastercard

• What industry does Dhiraj Ranjan currently work in?

  Dhiraj Ranjan currently works in the
  Mastercard

• What is Dhiraj Ranjan's area of expertise?

  Dhiraj Ranjan specializes in
  Strategic and results-oriented leader with a proven track record of building and managing high-performing client success teams in the technology and payments industries. I bring extensive expertise in client services, relationship management, strategic planning, and cross-functional leadership to drive organizational success. Key Strengths: Client Success Expertise: I specialize in spearheading complex client engagements, delivering tailored operational plans for performance optimization, and identifying process improvements to enhance client satisfaction and value. A case in point, I led initiatives that resulted in a 100% CSAT in the APAC region, contributing to a 7% increase in global client satisfaction scores within the AppleCare Enterprise team. Operational Excellence: Adept at establishing and managing critical infrastructure, I have a demonstrated ability to drive operational efficiency and ensure 24/7 service delivery, even in high-pressure environments like real-time payments where millions of transactions are processed everyday. Relationship Building: I have a proven track record of building and nurturing strong relationships with key stakeholders at all levels, fostering collaboration and driving win-win outcomes. These relationships have been instrumental in driving successful projects and initiatives. Growth Leadership: Throughout my career, I have consistently exceeded targets, increased transaction volume and revenue, and achieved cost-effectiveness. For example, I successfully led a team that achieved a 65% increase in transaction volume within a one-year period. I am deeply passionate about leveraging my skills and experience to drive strategic initiatives that elevate client satisfaction and fuel organizational growth. I am eager to apply my leadership capabilities to Director-level roles where I can make a meaningful impact and contribute to the success of a forward-thinking organization. Skills: Global accounts management, Customer Satisfaction, ITIL Foundation, Business Acumen, Incident Management, Business Development, Channel Partners, Negotiation Skills, Customer Relationship management, Service Delivery management, Customer Success, Service Level Agreement, Collaboration, Strategic Accounts

• Which languages does Dhiraj Ranjan speak? 

  Dhiraj Ranjan speaks the following languages:
  No languages available.

• Which industries has Dhiraj Ranjan previously worked in?   

  Dhiraj Ranjan has prior experience in the following industries:
  Apple , Apple , Apple , Apple , Xerox , Tektronix , Xerox

• What is Dhiraj Ranjan’s work experience?  

  Dhiraj Ranjan has the following professional experience:
  Mastercard , Apple , Apple , Apple , Apple , Xerox , Tektronix , Xerox .

• How can I find Dhiraj Ranjan on LinkedIn?  

  You can view Dhiraj Ranjan’s
  LinkedIn profile at LinkedIn URL.

• What are Dhiraj Ranjan’s work email addresses?  

  Dhiraj Ranjan’s work email addresses are
  [email protected] .

• What company does Dhiraj Ranjan work for?  

  Dhiraj Ranjan works at
  Mastercard