
Diego Rivera
Professional objectives: Supervise and coordinate activities of technical support personnel. Participate in the elaboration of technical solutions... | Montreal, Montreal, Canada
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Diego Rivera’s Emails di****@cg****.com
Diego Rivera’s Phone Numbers No phone number available.
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Diego Rivera’s Location Montreal, Montreal, Canada
Diego Rivera’s Expertise Professional objectives: Supervise and coordinate activities of technical support personnel. Participate in the elaboration of technical solutions and problem management. Training, coaching and mentor help desk consultants.With the years I have accumulated an extensive knowledge and professional discretion to achieve these goals. Developed skills: Data processing, customer training, online technical support: phone, chat and email Assembly, installation and configuration of computer systems Troubleshooting: hardware and software Upgrade, and maintenance of systems Programming and design of websites Information technology Design, installation and network management Subnets (TCP / IP) Access rights management and distribution applications Diagnostics and Troubleshooting: topology, connection and software. HTML 5, CSS3, Sql Service Request Management Level 2 technical support
Diego Rivera’s Current Industry CGI
Diego
Rivera’s Prior Industry
Bell
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Superclick, Inc.
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CSC
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iWeb Technologies
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CGI
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Lambda Sistemas S.R.L.
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Independent - Self Employed
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Work Experience

CGI
Technical Support - Back Office
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Independent - Self Employed
Computer Technician
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Lambda Sistemas S.R.L.
Technical support and Web Development
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
CGI
Consultant
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
iWeb Technologies
User technical support – Web sites installations
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
CSC
Technical support - Call Center
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Superclick, Inc.
Technical support – Coaching – Network administration
Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Bell
Help Desk - Call Center
Mon Nov 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)