Don O'shea
A Senior IT Service Delivery and IT Operations Manager with a record of consistent service delivery in various... | Dublin, Dublin, Ireland
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Don O'shea’s Emails do****@dt****.com
Don O'shea’s Phone Numbers 1212855****
Social Media
Don O'shea’s Location Dublin, Dublin, Ireland
Don O'shea’s Expertise A Senior IT Service Delivery and IT Operations Manager with a record of consistent service delivery in various global operational and leadership roles in infrastructure change management, IT operations and process improvement. Strong people management skills leading globally dispersed teams and strength in building key internal and external relationships. Played a key role in a global adoption of ITIL Service Management best practices. Significant experience of the core Incident, Problem and Change Management Processes. Key certifications: ITIL 4 Management Professional certified June 2020. ITIL V3 Service Manager Expert certified 2008. Six Sigma Green Belt trained and Project Manager Professional (PMP) certified July 2012.
Don O'shea’s Current Industry The Depository Trust And Clearing
Don
O'shea’s Prior Industry
Wang Laboratories Limerick
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Microsoft
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Capita
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Integrity360
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BT
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The Depository Trust And Clearing
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Work Experience
The Depository Trust And Clearing
Systems Director
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
BT
Head of Service Delivery
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Integrity360
Head of Service Delivery
Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Capita
IT Operations and Service Delivery Manager
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Global Infrastructure Change Manager
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Service Transition Manager
Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Manager – Global Performance Management Team
Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Group Manager - Process Improvement - Network and Data Centre Consolidation
Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Voice Services Operations Manager - EMEA
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Service Delivery Manager - Database Operations EMEA
Wed Jul 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Network Operations Manager - EMEA
Sat Mar 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Senior Network Analyst
Mon Apr 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)
Wang Laboratories Limerick
Process Engineer
Tue Jul 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Don O'shea Email Addresses
Don O'shea Phone Number
FAQ About Don O'shea
-
Don O'shea is located at
Dublin, Dublin, Ireland -
Don O'shea is a
A Senior IT Service Delivery and IT Operations Manager with a record of consistent service delivery in various global operational and leadership roles in infrastructure change management, IT operations and process improvement. Strong people management skills leading globally dispersed teams and strength in building key internal and external relationships. Played a key role in a global adoption of ITIL Service Management best practices. Significant experience of the core Incident, Problem and Change Management Processes. Key certifications: ITIL 4 Management Professional certified June 2020. ITIL V3 Service Manager Expert certified 2008. Six Sigma Green Belt trained and Project Manager Professional (PMP) certified July 2012. The Depository Trust And Clearing -
Don O'shea currently works in the
The Depository Trust And Clearing -
Don O'shea specializes in
A Senior IT Service Delivery and IT Operations Manager with a record of consistent service delivery in various global operational and leadership roles in infrastructure change management, IT operations and process improvement. Strong people management skills leading globally dispersed teams and strength in building key internal and external relationships. Played a key role in a global adoption of ITIL Service Management best practices. Significant experience of the core Incident, Problem and Change Management Processes. Key certifications: ITIL 4 Management Professional certified June 2020. ITIL V3 Service Manager Expert certified 2008. Six Sigma Green Belt trained and Project Manager Professional (PMP) certified July 2012. -
Don O'shea speaks the following languages:
No languages available. -
Don O'shea has prior experience in the following industries:
BT , Integrity360 , Capita , Microsoft , Microsoft , Microsoft , Microsoft , Microsoft , Microsoft , Microsoft , Microsoft , Wang Laboratories Limerick -
Don O'shea has the following professional experience:
The Depository Trust And Clearing , BT , Integrity360 , Capita , Microsoft , Microsoft , Microsoft , Microsoft , Microsoft , Microsoft , Microsoft , Microsoft , Wang Laboratories Limerick . -
You can view Don O'shea’s
LinkedIn profile at LinkedIn URL. -
Don O'shea’s work email addresses are
[email protected] . -
Don O'shea works at
The Depository Trust And Clearing
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