
Edward Simon
Bringing leadership strengths in complex electronic environments including consumer electronics, SaaS and telecom organizations. WHAT I DO… With... | Greater Chicago Area, Greater Chicago Area, United States
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Edward Simon’s Emails ed****@us****.com
Edward Simon’s Phone Numbers No phone number available.
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Edward Simon’s Location Greater Chicago Area, Greater Chicago Area, United States
Edward Simon’s Expertise Bringing leadership strengths in complex electronic environments including consumer electronics, SaaS and telecom organizations. WHAT I DO… With expertise in leading and training cross-functional teams, process improvement, strategic planning, customer service, and operations to help grow the bottom line, organizations that hire me: • Have operational costs that are too high. • Have ongoing projects that are not aligned with corporate objectives. • May have difficulty mining data to uncover opportunities. • Have cost savings efforts that are not working. • May have customers that are not satisfied. HOW I ADD VALUE… With years of experience in helping technology companies retain and grow customers, I can add value by: • Implementing process improvements to control costs and minimize product returns. • Improving interdepartmental communications to ensure corporate objectives are met. • Analyzing customer and process data to discover new opportunities. • Building new tools and trouble-shooting methods to reduce costs. • Instilling a VOC process to improve customer satisfaction. • Building effective global teams. Areas of Expertise • Lean Six Sigma Green Belt • Agile Development • Strategic Planning • Cost/Complexity Reduction • Vendor Management • Customer Support
Edward Simon’s Current Industry Us Cellular
Edward
Simon’s Prior Industry
Mci
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Motorola
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Us Cellular
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Work Experience

Us Cellular
Planning Manager
Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Motorola
Senior Customer Service Manager, Digital Technologies
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Motorola
Senior Manager Enterprise Technical Support
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Motorola
Senior Manager Premier Technical Support
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Mci
Senior Manager Network Operations
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Mci
Manager Local Services/Switch
Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Mci
Technician
Sat Jan 01 1983 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)