Eric Fields

FAQ About Eric Fields

• What is Eric Fields's address?

  Eric Fields is located at
  Wadesboro, North Carolina, United States

• What is Eric Fields's job title?

  Eric Fields is a
  A Loss Mitigation Specialist, with over 10 years of unsecured and secured debt collection experience. Specific areas of expertise include conflict resolution, negotiation, and credit risk assessment. Proven ability to handle escalated customer interactions with tact and diplomacy, meet collection department goals and objectives. Detailed oriented with strong problem-solving, professional communication, interpersonal and teamwork skills. SKILLS & ACHEIVEMENTS  Proficient knowledge using IBM, Mac systems, Lotus 1-2-3, Microsoft, Excel, WordPerfect, Microsoft Word, and Kronos. Ability to train, to motivate, and supervise customer service representatives.  Strong math and analytical skills with a solid understanding of finances. Experienced in customer service with recognized strengths in account maintenance, problem-solving and trouble-shooting.  Acknowledged as “Total Quality Customer Service Professional.”  Increased customer retention by 19%, from 72% to 91%. Reactivated 9 key accounts (253K/year), utilizing persuasion/mediation skills. Proactive planning led to notable increase in morale in all departments Clean Earth

• What industry does Eric Fields currently work in?

  Eric Fields currently works in the
  Clean Earth

• What is Eric Fields's area of expertise?

  Eric Fields specializes in
  A Loss Mitigation Specialist, with over 10 years of unsecured and secured debt collection experience. Specific areas of expertise include conflict resolution, negotiation, and credit risk assessment. Proven ability to handle escalated customer interactions with tact and diplomacy, meet collection department goals and objectives. Detailed oriented with strong problem-solving, professional communication, interpersonal and teamwork skills. SKILLS & ACHEIVEMENTS  Proficient knowledge using IBM, Mac systems, Lotus 1-2-3, Microsoft, Excel, WordPerfect, Microsoft Word, and Kronos. Ability to train, to motivate, and supervise customer service representatives.  Strong math and analytical skills with a solid understanding of finances. Experienced in customer service with recognized strengths in account maintenance, problem-solving and trouble-shooting.  Acknowledged as “Total Quality Customer Service Professional.”  Increased customer retention by 19%, from 72% to 91%. Reactivated 9 key accounts (253K/year), utilizing persuasion/mediation skills. Proactive planning led to notable increase in morale in all departments

• Which languages does Eric Fields speak? 

  Eric Fields speaks the following languages:
  No languages available.

• Which industries has Eric Fields previously worked in?   

  Eric Fields has prior experience in the following industries:
  No prior industries available.

• What is Eric Fields’s work experience?  

  Eric Fields has the following professional experience:
  Clean Earth , Amazon , Amd .

• How can I find Eric Fields on LinkedIn?  

  You can view Eric Fields’s
  LinkedIn profile at LinkedIn URL.

• What are Eric Fields’s work email addresses?  

  Eric Fields’s work email addresses are
  [email protected] .

• What company does Eric Fields work for?  

  Eric Fields works at
  Clean Earth