
Erik Osorio
Bilingual (Fluent Spanish/English) Customer Experience Certified, People/Systems Manager and Data Licensing Specialist with 16+ years of experience in... | St Petersburg, Florida, United States
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Erik Osorio’s Emails er****@fi****.com
Erik Osorio’s Phone Numbers No phone number available.
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Erik Osorio’s Location St Petersburg, Florida, United States
Erik Osorio’s Expertise Bilingual (Fluent Spanish/English) Customer Experience Certified, People/Systems Manager and Data Licensing Specialist with 16+ years of experience in the financial technology industry. Proven ability to build and maintain strong relationships with clients, partners, and internal stakeholders. Expertise in Team Building and Management, Business Process Analysis, Product Marketing, Client Relationship building and CX principles with emphasis on Net Promoter Score, Customer Journey Mapping, Culture and Design.
Erik Osorio’s Current Industry Fis
Erik
Osorio’s Prior Industry
Macys
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Fis
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Work Experience

Fis
Service Delivery Manager
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Fis
Senior Product Support Manager
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Fis
Client Relationship Manager, Data Solutions Group
Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Fis
Client Relations Manager II
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Fis
Senior Business Process Analyst
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Fis
Client Relations Manager
Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Fis
Specialized Client Relations Account Representative
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Fis
Client Relations Account Representative
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Fis
Product Support Quality Analyst
Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Fis
Product Support Specialist
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Macys
Human Resources Specialist
Thu Sep 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)