
Erik Wang
More information at http://www.cas.mcmaster.ca/~wang779 -2018 May: Senior Application Support Analyst at Citi - 2014 August: IBM Canada, L2 technical support... | Citi, 123 Front St W Suite 1900, Canada
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Erik Wang’s Emails er****@ci****.com
Erik Wang’s Phone Numbers 1800788****
Social Media
Erik Wang’s Location Citi, 123 Front St W Suite 1900, Canada
Erik Wang’s Expertise More information at http://www.cas.mcmaster.ca/~wang779 -2018 May: Senior Application Support Analyst at Citi - 2014 August: IBM Canada, L2 technical support (IBM Spectrum Computing Symphony/LSF/BigInsights/Conductor with Spark etc.) for financial customer mission-critical business. - Expertise: Career-long experience in IT. Have comprehensive knowledge in software, hardware, operation, problem solving and customer service. - Customer-oriented: 10+ years experience in production engineering (Data Centre automation solution, financial application support) for enterprise customers. - Creativity: 10+ years of experience in software design and development (MIS, ETL, MDM, Web, Real-time), mainly implemented by JAVA - Operation: 8 years experience in Data Centre operation. Managed applications, servers, networks, and database, handled incidents and change. - Leadership and management skills: 6 years experience as team leader (Up to 10 people). 4 years experience as project manager - Business insight: 3 years as solutions architect and subject matter expert in IT outsourcing business Good Learner – self-motivated to study and applies advanced knowledge to solve challenges. Bridge of technical and business – Learn the customers' requirements, research and develop solutions, promote a win-win situation. Career interests include: - Cloud computing - Big data - IT Management Qualifications are: * Development – JAVA, PHP, JS, BIRT, Flex, ORM, Spring, JEE * Technical Support - Troubleshooting, software debug, problem management, customer facing support * IT infrastructure - X86/RS6000/WINTEL/Storage/SAN/AIX/LINUX/VMWARE/CITRIX * Application and DB server - ORACLE/MSSQL/MYSQL/Websphere/Ngnix/LAMP * Data Management - CMDB, MDM, Data quality and cleaning * ITSM and Operation – Datacentre operations, Work Place Service, infrastructure, tools and process ongoing improvement, ITSM, ITO, ITIL
Erik Wang’s Current Industry Citi
Erik
Wang’s Prior Industry
Wuhan Institute Of Technology
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Hp Enterprise Services
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Ibm
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Citi
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Work Experience

Citi
Vice President
Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Citi
Vice President
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Citi
Assistant Vice President
Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Technical Support
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Hp Enterprise Services
Subject Matter Expert
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Wuhan Institute Of Technology
Software Developer
Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)