Fahiema Davids

FAQ About Fahiema Davids

• What is Fahiema Davids's address?

  Fahiema Davids is located at
  City of Cape Town, Western Cape, South Africa

• What is Fahiema Davids's job title?

  Fahiema Davids is a
  I have been in the Contact Center industry for more than 10 years. I have a passion for developing others, not only to move up, but to move into roles and department that suit them the best. I started my career in sales as an associate and I always tried to balance my needs as well as the customers to arrive at a mutually beneficial conclusion. I spent a few years in this section of the Call Center industry and it was an experience that taught me a lot and that I fully enjoyed. I then decided to change tracks and moved into the Customer Service side of things. From my first day I knew this was the place for me. I started at the bottom and made was fortunate to gain experience at a variety of contact centers before arriving at Amazon. Again I started as an associate, but moved into a Team Lead role after three months. I thrived in the team lead role as it gave me the opportunity to have a direct impact in the development and progress of associates who reported to me. I was able to assist many of them to move into roles they wanted to be in, from team lead to our QA department. I have also has the opportunity to be a Seasonal Manager twice and gain experience at having a high level view of how each person, team and site plays a role in the bigger picture. I also was able to learn how to manage people as apposed to leading them and knowing the difference. Customer service and associate development goes hand in hand. I firmly believe the saying "​ A happy worker is a productive worker" and this is what I live by. Rcs

• What industry does Fahiema Davids currently work in?

  Fahiema Davids currently works in the
  Rcs

• What is Fahiema Davids's area of expertise?

  Fahiema Davids specializes in
  I have been in the Contact Center industry for more than 10 years. I have a passion for developing others, not only to move up, but to move into roles and department that suit them the best. I started my career in sales as an associate and I always tried to balance my needs as well as the customers to arrive at a mutually beneficial conclusion. I spent a few years in this section of the Call Center industry and it was an experience that taught me a lot and that I fully enjoyed. I then decided to change tracks and moved into the Customer Service side of things. From my first day I knew this was the place for me. I started at the bottom and made was fortunate to gain experience at a variety of contact centers before arriving at Amazon. Again I started as an associate, but moved into a Team Lead role after three months. I thrived in the team lead role as it gave me the opportunity to have a direct impact in the development and progress of associates who reported to me. I was able to assist many of them to move into roles they wanted to be in, from team lead to our QA department. I have also has the opportunity to be a Seasonal Manager twice and gain experience at having a high level view of how each person, team and site plays a role in the bigger picture. I also was able to learn how to manage people as apposed to leading them and knowing the difference. Customer service and associate development goes hand in hand. I firmly believe the saying "​ A happy worker is a productive worker" and this is what I live by.

• Which languages does Fahiema Davids speak? 

  Fahiema Davids speaks the following languages:
  No languages available.

• Which industries has Fahiema Davids previously worked in?   

  Fahiema Davids has prior experience in the following industries:
  Merchants , Capita , Amazon , Amazon , Teletech

• What is Fahiema Davids’s work experience?  

  Fahiema Davids has the following professional experience:
  Rcs , Merchants , Capita , Amazon , Amazon , Teletech .

• How can I find Fahiema Davids on LinkedIn?  

  You can view Fahiema Davids’s
  LinkedIn profile at LinkedIn URL.

• What are Fahiema Davids’s work email addresses?  

  Fahiema Davids’s work email addresses are
  [email protected] .

• What company does Fahiema Davids work for?  

  Fahiema Davids works at
  Rcs