Farhan Zaidi
15 years of IT Experience in Postpaid/Prepaid/MIS/BI Development, Operations, Administration and Maintenance of Business Applications and Service Delivery... | New Delhi, New Delhi, India
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Farhan Zaidi’s Emails fa****@er****.com
Farhan Zaidi’s Phone Numbers No phone number available.
Social Media
Farhan Zaidi’s Location New Delhi, New Delhi, India
Farhan Zaidi’s Expertise 15 years of IT Experience in Postpaid/Prepaid/MIS/BI Development, Operations, Administration and Maintenance of Business Applications and Service Delivery through IT Support/Marketing techniques in telecom and IT sector. Area of Expertise ============== Plan, estimate, and build team. Interaction with Achieve Team to prepare/review solution design documentations Form Business processes, Operations check-sheet & Dashboards to ensure proper system monitoring. Define and agree SLA/KPI with client. Manage delivery to ensure SLA compliance & Reporting. Predict risk and prepare mitigation plan. Plan work-arounds and automations to reduce manual intervention and lesser cost. Ensure Audit readiness and Support. Plan and ensure regular review with management and client. Capacity Review and Management, and Security compliance. Ensure compliance to Incident, Problem and Change management processes. Cross trainings within team members ensuring back up plans for critical resources. Manage Vendor interactions and negotiations.
Farhan Zaidi’s Current Industry Ericsson India Global Services
Farhan
Zaidi’s Prior Industry
Ericsson
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Wipro
|
Ibm
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Ericsson India Global Services
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Work Experience
Ericsson India Global Services
Delivery Manager
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ericsson
Solutions Architect
Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Technical Lead
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro
Technical Lead (Bi/Mis/Sdp)
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Ericsson
Solutions Architect
— PresentSkills
Languages
Farhan Zaidi Email Addresses
FAQ About Farhan Zaidi
-
Farhan Zaidi is located at
New Delhi, New Delhi, India -
Farhan Zaidi is a
15 years of IT Experience in Postpaid/Prepaid/MIS/BI Development, Operations, Administration and Maintenance of Business Applications and Service Delivery through IT Support/Marketing techniques in telecom and IT sector. Area of Expertise ============== Plan, estimate, and build team. Interaction with Achieve Team to prepare/review solution design documentations Form Business processes, Operations check-sheet & Dashboards to ensure proper system monitoring. Define and agree SLA/KPI with client. Manage delivery to ensure SLA compliance & Reporting. Predict risk and prepare mitigation plan. Plan work-arounds and automations to reduce manual intervention and lesser cost. Ensure Audit readiness and Support. Plan and ensure regular review with management and client. Capacity Review and Management, and Security compliance. Ensure compliance to Incident, Problem and Change management processes. Cross trainings within team members ensuring back up plans for critical resources. Manage Vendor interactions and negotiations. Ericsson India Global Services -
Farhan Zaidi currently works in the
Ericsson India Global Services -
Farhan Zaidi specializes in
15 years of IT Experience in Postpaid/Prepaid/MIS/BI Development, Operations, Administration and Maintenance of Business Applications and Service Delivery through IT Support/Marketing techniques in telecom and IT sector. Area of Expertise ============== Plan, estimate, and build team. Interaction with Achieve Team to prepare/review solution design documentations Form Business processes, Operations check-sheet & Dashboards to ensure proper system monitoring. Define and agree SLA/KPI with client. Manage delivery to ensure SLA compliance & Reporting. Predict risk and prepare mitigation plan. Plan work-arounds and automations to reduce manual intervention and lesser cost. Ensure Audit readiness and Support. Plan and ensure regular review with management and client. Capacity Review and Management, and Security compliance. Ensure compliance to Incident, Problem and Change management processes. Cross trainings within team members ensuring back up plans for critical resources. Manage Vendor interactions and negotiations. -
Farhan Zaidi speaks the following languages:
No languages available. -
Farhan Zaidi has prior experience in the following industries:
Ericsson , Ibm , Wipro -
Farhan Zaidi has the following professional experience:
Ericsson India Global Services , Ericsson , Ibm , Wipro , Ericsson . -
You can view Farhan Zaidi’s
LinkedIn profile at LinkedIn URL. -
Farhan Zaidi’s work email addresses are
[email protected] . -
Farhan Zaidi works at
Ericsson India Global Services
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