Ferenc Both

FAQ About Ferenc Both

• What is Ferenc Both's address?

  Ferenc Both is located at
  Budapest, Budapest, Hungary

• What is Ferenc Both's job title?

  Ferenc Both is a
  A seasoned director with 25 years’ EMEA and global Fortune100 leadership experience blending retail and B2B customer operations expertise with development and implementation of digital product strategies and technology program management. Skilled in heading B2B/Retail/B2B2C sales operations, related international customer support internationally, leading global business transformation projects, general management, payment & loyalty and POS program delivery, and practical application of lean and agile methodologies at scale. Works effectively with stakeholders at all levels of the organization to connect business strategy with digital capabilities, improve customer experience, grow revenue and reduce cost to serve. Recognized for boosting organization agility, accelerating value delivery with a bias for action. - Payment (indoor, outdoor and digital), Loyalty and POS program management, WEB and mobile application development - Built modern, digitally enabled B2B and B2C customer service and sales support organizations. - Created and led captive and outsourced customer service models. - Set up and led shared service center for a wide array of services (e.g. OtC, customer care, Sales support, commercial operations). - Spearheaded business transformation programs at global scale. - Developed global customer experience omnichannel strategies and led its implementation. Main geographies: UK, Germany, Italy, France, Belgium, Norway, The Netherlands, Austria, Spain, Hungary, Poland, Czech Republic, Slovakia, Egypt, India, Indonesia, Thailand, Singapore, USA, Canada. Works in English, Hungarian and German. _________________________________________________________________ Other: Supply Chain, Online Customer Engagement, CRM, Revenue Management, Marketing, Sales Force Effectiveness, Commercial Excellence, Negotiation, Digitalization, Digital Strategy, IT, SAFe, Scrum, DevOps, User Journey, UX, User Experience, Vendor Management, Innovation, Technology, Data Privacy, Lean, Data Analytics, P&L, profit, Business Development, Continuous Improvement, Business Process Optimization, Standardization, People Management, Hiring, Performance, Organizational Development, KPI, SLA, Metrics, ROI, Financial Planning and budgeting, JIRA, TFS, MSP, EMEA, Customer Service, Global, VP, Operation, Vice President, Product Management, Digital Product, Digital Transformation Director, Managing Director, Head of SSC, Commercial and Sales Operation Director, Chief Operating Officer, Chief Product Officer, Chief Digital Officer, CEO, ügyvezető igazgató Ifsf

• What industry does Ferenc Both currently work in?

  Ferenc Both currently works in the
  Ifsf

• What is Ferenc Both's area of expertise?

  Ferenc Both specializes in
  A seasoned director with 25 years’ EMEA and global Fortune100 leadership experience blending retail and B2B customer operations expertise with development and implementation of digital product strategies and technology program management. Skilled in heading B2B/Retail/B2B2C sales operations, related international customer support internationally, leading global business transformation projects, general management, payment & loyalty and POS program delivery, and practical application of lean and agile methodologies at scale. Works effectively with stakeholders at all levels of the organization to connect business strategy with digital capabilities, improve customer experience, grow revenue and reduce cost to serve. Recognized for boosting organization agility, accelerating value delivery with a bias for action. - Payment (indoor, outdoor and digital), Loyalty and POS program management, WEB and mobile application development - Built modern, digitally enabled B2B and B2C customer service and sales support organizations. - Created and led captive and outsourced customer service models. - Set up and led shared service center for a wide array of services (e.g. OtC, customer care, Sales support, commercial operations). - Spearheaded business transformation programs at global scale. - Developed global customer experience omnichannel strategies and led its implementation. Main geographies: UK, Germany, Italy, France, Belgium, Norway, The Netherlands, Austria, Spain, Hungary, Poland, Czech Republic, Slovakia, Egypt, India, Indonesia, Thailand, Singapore, USA, Canada. Works in English, Hungarian and German. _________________________________________________________________ Other: Supply Chain, Online Customer Engagement, CRM, Revenue Management, Marketing, Sales Force Effectiveness, Commercial Excellence, Negotiation, Digitalization, Digital Strategy, IT, SAFe, Scrum, DevOps, User Journey, UX, User Experience, Vendor Management, Innovation, Technology, Data Privacy, Lean, Data Analytics, P&L, profit, Business Development, Continuous Improvement, Business Process Optimization, Standardization, People Management, Hiring, Performance, Organizational Development, KPI, SLA, Metrics, ROI, Financial Planning and budgeting, JIRA, TFS, MSP, EMEA, Customer Service, Global, VP, Operation, Vice President, Product Management, Digital Product, Digital Transformation Director, Managing Director, Head of SSC, Commercial and Sales Operation Director, Chief Operating Officer, Chief Product Officer, Chief Digital Officer, CEO, ügyvezető igazgató

• Which languages does Ferenc Both speak? 

  Ferenc Both speaks the following languages:
  No languages available.

• Which industries has Ferenc Both previously worked in?   

  Ferenc Both has prior experience in the following industries:
  Exxonmobil , Exxonmobil , Exxonmobil , Exxonmobil , Esso Hungary Trading , Esso Hungary Trading , Esso Hungary Trading , Esso Hungary Trading , Esso Hungary Trading

• What is Ferenc Both’s work experience?  

  Ferenc Both has the following professional experience:
  Ifsf , Exxonmobil , Exxonmobil , Exxonmobil , Exxonmobil , Exxonmobil , Esso Hungary Trading , Esso Hungary Trading , Esso Hungary Trading , Esso Hungary Trading , Esso Hungary Trading .

• How can I find Ferenc Both on LinkedIn?  

  You can view Ferenc Both’s
  LinkedIn profile at LinkedIn URL.

• What are Ferenc Both’s work email addresses?  

  Ferenc Both’s work email addresses are
  [email protected] .

• What company does Ferenc Both work for?  

  Ferenc Both works at
  Ifsf