
Gagan Gujral
I am a highly accomplished and forward-thinking leader with over 18 years of experience. I have successfully served... | Bangalore Urban, Karnataka, India
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Gagan Gujral’s Emails gg****@ak****.com
Gagan Gujral’s Phone Numbers No phone number available.
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Gagan Gujral’s Location Bangalore Urban, Karnataka, India
Gagan Gujral’s Expertise I am a highly accomplished and forward-thinking leader with over 18 years of experience. I have successfully served as a Group Manager of Managers for 5 years, a Manager of Frontline and Escalation teams for 9 years, and a Technical Support Engineer for 4 years. Currently, I am entrusted with the direction of Akamai Technologies’ different business: Managed Cloud Operations, Broadcast Operations Command Center, and Global Live Events. Throughout my career, I have established a proven track record of building and nurturing highly skilled, versatile, and customer-centric support organizations. My strengths lie in strategic business operations, continuous process improvement, fostering innovation, and driving effective communication. I am adept at managing and inspiring teams, enabling them to achieve remarkable results in terms of quality, efficiency, and overall effectiveness at the organizational level. Additionally, I possess knowledge about Cloud Computing and Kubernetes, allowing me to spearhead cutting-edge initiatives that push the boundaries of technological advancement. I am committed to making a significant and positive impact on the organizations I serve, and I continuously seek opportunities to elevate both my leadership capabilities and the success of the teams I lead.
Gagan Gujral’s Current Industry Akamai Technologies
Gagan
Gujral’s Prior Industry
Akamai Technologies
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Hcl Infosystems
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Microsoft
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Work Experience

Akamai Technologies
Senior Manager, Support Services
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Akamai Technologies
Manager, Weekend Technical Support
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Support Engineering Manager
Tue Dec 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Technical Support Engineer
Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Hcl Infosystems
System Engineer
Mon Nov 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Akamai Technologies
Senior Manager, Support Services
— Present