Gauri Dalal
Driven and innovative Learning and Development specialist with over 20 years of experience in the retail domain. Expertise... | Mumbai, Maharashtra, India
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Gauri Dalal’s Emails ga****@ya****.co
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Gauri Dalal’s Location Mumbai, Maharashtra, India
Gauri Dalal’s Expertise Driven and innovative Learning and Development specialist with over 20 years of experience in the retail domain. Expertise in devising L &D strategy , designing, developing, and driving successful initiatives that align with business goals. Committed to consistently fostering superior customer service standards by creating custom learning programs to deliver effective solutions Accomplishments • Developed a comprehensive onboarding program for new hires; a hybrid setup by amalgamating virtual modules with on job trainings and projects • Instrumental in introducing digital learning by partnering with e-learning vendors. Spearheaded the complete project from creating engaging content to driving user adoption resulting in over 90% adoption across the network • Build a customer service skills training curriculum as part of Art of Retailing program to elevate service quotient. It resulted in improving NPS, google ratings for the organization. • Cross skilling initiatives to empower staff & encourage movement across various business verticals improving employee efficiency.
Gauri Dalal’s Current Industry Stealth Startup
Gauri
Dalal’s Prior Industry
Tata Bp Lubricants
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Loreal
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Nivea
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Nykaa
|
Stealth Startup
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Work Experience
Stealth Startup
Head Of Product & Founding Team Member
Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Nykaa
Associate Vice President - Learning & Development , Retail Division
Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Nykaa
Assistant Vice President - Learning & Development (Retail Division)
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Nykaa
Senior Manager - Training (Retail Division)
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Nivea
Beauty Advisor Channel And Training Head - All India
Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Loreal
Education Development Manager With Matrix Hair Care Brand
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Loreal
Training Manager
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Loreal
Training Executive
Fri Mar 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Loreal
Hr Executive
Wed Sep 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Bp Lubricants
Personnel Executive
Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Gauri Dalal Email Addresses
FAQ About Gauri Dalal
-
Gauri Dalal is located at
Mumbai, Maharashtra, India -
Gauri Dalal is a
Driven and innovative Learning and Development specialist with over 20 years of experience in the retail domain. Expertise in devising L &D strategy , designing, developing, and driving successful initiatives that align with business goals. Committed to consistently fostering superior customer service standards by creating custom learning programs to deliver effective solutions Accomplishments • Developed a comprehensive onboarding program for new hires; a hybrid setup by amalgamating virtual modules with on job trainings and projects • Instrumental in introducing digital learning by partnering with e-learning vendors. Spearheaded the complete project from creating engaging content to driving user adoption resulting in over 90% adoption across the network • Build a customer service skills training curriculum as part of Art of Retailing program to elevate service quotient. It resulted in improving NPS, google ratings for the organization. • Cross skilling initiatives to empower staff & encourage movement across various business verticals improving employee efficiency. Stealth Startup -
Gauri Dalal currently works in the
Stealth Startup -
Gauri Dalal specializes in
Driven and innovative Learning and Development specialist with over 20 years of experience in the retail domain. Expertise in devising L &D strategy , designing, developing, and driving successful initiatives that align with business goals. Committed to consistently fostering superior customer service standards by creating custom learning programs to deliver effective solutions Accomplishments • Developed a comprehensive onboarding program for new hires; a hybrid setup by amalgamating virtual modules with on job trainings and projects • Instrumental in introducing digital learning by partnering with e-learning vendors. Spearheaded the complete project from creating engaging content to driving user adoption resulting in over 90% adoption across the network • Build a customer service skills training curriculum as part of Art of Retailing program to elevate service quotient. It resulted in improving NPS, google ratings for the organization. • Cross skilling initiatives to empower staff & encourage movement across various business verticals improving employee efficiency. -
Gauri Dalal speaks the following languages:
No languages available. -
Gauri Dalal has prior experience in the following industries:
Nykaa , Nykaa , Nivea , Loreal , Loreal , Loreal , Loreal , Tata Bp Lubricants -
Gauri Dalal has the following professional experience:
Stealth Startup , Nykaa , Nykaa , Nykaa , Nivea , Loreal , Loreal , Loreal , Loreal , Tata Bp Lubricants . -
You can view Gauri Dalal’s
LinkedIn profile at LinkedIn URL. -
Gauri Dalal’s work email addresses are
[email protected] . -
Gauri Dalal works at
Stealth Startup
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