Geetha Chandran
With more than 13 years of distinguished performance in the customer service industry (Ministry of Manpower Contact Centre).... | Singtel, 31 Exeter Road, Singapore
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Geetha Chandran’s Emails ge****@si****.com
Geetha Chandran’s Phone Numbers No phone number available.
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Geetha Chandran’s Location Singtel, 31 Exeter Road, Singapore
Geetha Chandran’s Expertise With more than 13 years of distinguished performance in the customer service industry (Ministry of Manpower Contact Centre). Have gained invaluable experiences and knowledge in: - Singapore’s labor laws, the Employment Act and the various work passes in Singapore - Customer service and daily operations - Reviewing and performing ongoing service process analysis to identify improvement opportunities that lead to higher customer satisfaction - Report preparation and presentations for Ops meetings, Monthly Management Meetings, Client Business Meetings. Effective minutes taking for the meetings - Expertise in handling a diverse range of operations such as effectively leading a team, resource planning and knowledge management - Designing & implementing programs for building high energy level and team spirit in the employees (Letter of Recognition, Certificate of Excellence, Best Rookie Award) - Excellent written, communication, inter personal, liaison and problem solving skills with the ability to adapt to a multi cultural environment Other skills acquired through my current employment are: - Leadership and Administrative skills - Human Resource Management skills in the below areas: * Learning and Development * Coaching and Performance Management * Recruitment and Talent Management At this juncture, I am interested in expanding my professional horizons and in seeking new challenges in new roles utilizing interpersonal and organizational skills that will help contribute to the success of the organization.
Geetha Chandran’s Current Industry Singtel
Geetha
Chandran’s Prior Industry
Singtel
|
Rohit Trading
|
Singapore Computer Systems
|
Jurong West Primary School
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Work Experience
Singtel
Customer Care Team Manager
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Singtel
Customer Care Team Leader
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Jurong West Primary School
Contract Teacher
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Singapore Computer Systems
Customer Service Executive
Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Rohit Trading
Admin / Sales Executive
Tue Jul 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Singtel
Customer Care Team Manager
— PresentSkills
Languages
Geetha Chandran Email Addresses
FAQ About Geetha Chandran
-
Geetha Chandran is located at
Singtel, 31 Exeter Road, Singapore -
Geetha Chandran is a
With more than 13 years of distinguished performance in the customer service industry (Ministry of Manpower Contact Centre). Have gained invaluable experiences and knowledge in: - Singapore’s labor laws, the Employment Act and the various work passes in Singapore - Customer service and daily operations - Reviewing and performing ongoing service process analysis to identify improvement opportunities that lead to higher customer satisfaction - Report preparation and presentations for Ops meetings, Monthly Management Meetings, Client Business Meetings. Effective minutes taking for the meetings - Expertise in handling a diverse range of operations such as effectively leading a team, resource planning and knowledge management - Designing & implementing programs for building high energy level and team spirit in the employees (Letter of Recognition, Certificate of Excellence, Best Rookie Award) - Excellent written, communication, inter personal, liaison and problem solving skills with the ability to adapt to a multi cultural environment Other skills acquired through my current employment are: - Leadership and Administrative skills - Human Resource Management skills in the below areas: * Learning and Development * Coaching and Performance Management * Recruitment and Talent Management At this juncture, I am interested in expanding my professional horizons and in seeking new challenges in new roles utilizing interpersonal and organizational skills that will help contribute to the success of the organization. Singtel -
Geetha Chandran currently works in the
Singtel -
Geetha Chandran specializes in
With more than 13 years of distinguished performance in the customer service industry (Ministry of Manpower Contact Centre). Have gained invaluable experiences and knowledge in: - Singapore’s labor laws, the Employment Act and the various work passes in Singapore - Customer service and daily operations - Reviewing and performing ongoing service process analysis to identify improvement opportunities that lead to higher customer satisfaction - Report preparation and presentations for Ops meetings, Monthly Management Meetings, Client Business Meetings. Effective minutes taking for the meetings - Expertise in handling a diverse range of operations such as effectively leading a team, resource planning and knowledge management - Designing & implementing programs for building high energy level and team spirit in the employees (Letter of Recognition, Certificate of Excellence, Best Rookie Award) - Excellent written, communication, inter personal, liaison and problem solving skills with the ability to adapt to a multi cultural environment Other skills acquired through my current employment are: - Leadership and Administrative skills - Human Resource Management skills in the below areas: * Learning and Development * Coaching and Performance Management * Recruitment and Talent Management At this juncture, I am interested in expanding my professional horizons and in seeking new challenges in new roles utilizing interpersonal and organizational skills that will help contribute to the success of the organization. -
Geetha Chandran speaks the following languages:
No languages available. -
Geetha Chandran has prior experience in the following industries:
Singtel , Jurong West Primary School , Singapore Computer Systems , Rohit Trading -
Geetha Chandran has the following professional experience:
Singtel , Singtel , Jurong West Primary School , Singapore Computer Systems , Rohit Trading , Singtel . -
You can view Geetha Chandran’s
LinkedIn profile at LinkedIn URL. -
Geetha Chandran’s work email addresses are
[email protected] . -
Geetha Chandran works at
Singtel
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