
Gemma West
I am an experienced, commercially minded business improvement and transformational change manager focused on the end-to-end value chain... | Adelaide, Adelaide, Australia
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Gemma West’s Emails ge****@el****.com
Gemma West’s Phone Numbers No phone number available.
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Gemma West’s Location Adelaide, Adelaide, Australia
Gemma West’s Expertise I am an experienced, commercially minded business improvement and transformational change manager focused on the end-to-end value chain for global vertically and horizontally integrated businesses. A strategic thinker, complemented by a MBA and GAICD, I apply a whole-of-industry perspective, balanced with robust execution skills. Using a systematic, practical and people focused approach to recognise and optimise business processes, I have the ability to retain a strategic view while identifying and addressing the root cause of the problem. My various positions have provided deep experience in analysing and re-engineering business processes to achieve breakthrough improvements to profitability, customer satisfaction and employee experience. I draw on various methodologies to achieve improvements including Lean and Six Sigma, Agile, PMBOK and Theory of Constraints. A highly motivated professional, I have demonstrated experience in fostering collaborative relationships and leading change as an individual and through the teams I lead. I use and enable data driven decisions and insights to achieve sustainable outcomes that will satisfy the voice of the customer, a tenet that underlies my work. Specialities: - Building transformation teams from the ground up - Leading operational teams from dysfunction to an optimised state - Continuous/Business Improvement (CI/BI/Operational, Process and Business Excellence) - Lean and Six Sigma methodologies (Six Sigma Black Belt), Theory of Constraints - Program Management (Certified Project Management Professional), including global business transformations - Complex problem solving, solution generation and embedding - particularly when "it can't be solved" or it has been tried multiple times before and the problem remains. Experience from small dysfunctional teams to multi-country, multi-functional business problems - Breakdown of siloed work practices and embedding new end-to-end processes - Development of data driven performance metrics and insights and embedding them into business rhythm for decision making - A whole of value chain (strategic) thinker - Voice of the customer (VoC) focus - internal and external customers - Strategic planning with translation into measurable KPIs and stretch targets that challenge and are operationally possible - Design Thinking - Facilitation - Excellent commercial acumen - Project Management using Agile and PMBOK
Gemma West’s Current Industry Saab
Gemma
West’s Prior Industry
Haselgrove Wines
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Alkoomi Wines
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Chalk Hill Estate Winery
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Provisor
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The Australian Wine Research Institute
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Concordia Foundation
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Australian Land Management
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Treasury Wine Estates
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Elders
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Saab
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Work Experience

Saab
Business Improvement Manager
Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Elders
Head of Finance Transformation
Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Elders
Program Manager - Finance Transformation
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Treasury Wine Estates
Global Manager - Supply Insights
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Treasury Wine Estates
Program Manager - 'Simplify for Growth' Global Business Transformation Office
Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Treasury Wine Estates
Planning and Logistics Manager - Penfold's Winery
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Treasury Wine Estates
Continuous Improvement Specialist - National
Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Australian Land Management
Non-Executive Director
Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Concordia Foundation
Vice-Chair & Board Member
Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
The Australian Wine Research Institute
Manager and Winemaker - WIC Winemaking Services
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Provisor
Winemaker/Principal
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Chalk Hill Estate Winery
Vintage Cellarhand
Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Alkoomi Wines
Cellar Supervisor
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Haselgrove Wines
Vintage Cellarhand
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)