
Gerald Williams
Summary: I describe myself as a Servant Leader. This is my signature leadership style. And as... | Atlanta, Atlanta, United States
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Gerald Williams’s Emails ge****@bu****.com
Gerald Williams’s Phone Numbers No phone number available.
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Gerald Williams’s Location Atlanta, Atlanta, United States
Gerald Williams’s Expertise Summary: I describe myself as a Servant Leader. This is my signature leadership style. And as a servant leader, I have been committed to helping others succeed throughout my career. I gained most of my experience in two very different industries. I had an extensive career with Pitney Bowes, a provider of eCommerce solutions, and other services. At Pitney Bowes, I started at an entry-level position and was promoted to a leadership position(s) in customer service. I spent 5 years as a Team Manager at Coca -Cola Refreshments. In that role I lead teams of installation planners covering multiple states. My team's primary focus was to ensure all components needed for a successful installation were in place by a scheduled date. These projects require a solid process, a thorough understanding of the technology and most import was the people supporting these projects. My daily focus in this role was centered around removing any obstacles that would hinder the team from being successful. I am currently the Customer Service Manager for Diebold Nixdorf and in this role one of the key drivers has been employee engagement and customer satisfaction. Truly focusing on leading my team daily has been key thus far in this role. My main motivation as a leader comes from my strong desire to inform, influence and inspire others to do their best, and be the best they can be. In fact, I try to cultivate and create other leaders. As a mentor once told me, there are three things necessary for a business to be productive and prosperous: people, processes and technology. The most important of the three is the People. I have strong people skills. I have adopted a leadership, which helps my team members feel comfortable and confident in performing tasks, and reaching goals. In addition to my strong emphasis on having positive rapport and effective communication with my team, I also believe in ultimate customer satisfaction. Again, my interpersonal skills are my asset in providing exceptional customer service. I am committed to bringing my passion, knowledge, skills and experience to a worthy organization; which share my values for business success: Put people first, have clear processes and use technology to create and improve systems. I look forward to speaking to you if my qualifications and interest is a match to your organizational needs. In summary, my assets: Driving Strategy, Business Partner, and Process Improvement customer satisfaction, customer retention and employee engagement.
Gerald Williams’s Current Industry Burroughs
Gerald
Williams’s Prior Industry
Pitney Bowes
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Junior Achievement
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The Coca Cola
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Diebold Nixdorf
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Burroughs
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Work Experience

Burroughs
Field Service Manager
Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Diebold Nixdorf
Customer Service Manager
Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
The Coca Cola
Team Manager
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Junior Achievement
Volunteer
Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Pitney Bowes
District Manager, Customer Care, Atlanta, Georgia
Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Pitney Bowes
District Manager, Product Solutions,
Tue Feb 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)