Greg Lea
I help SaaS companies scale, innovate, and find new revenue streams within customer, partner, and employee education. I... | 3642 Quivas Street, Denver, United States
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Greg Lea’s Location 3642 Quivas Street, Denver, United States
Greg Lea’s Expertise I help SaaS companies scale, innovate, and find new revenue streams within customer, partner, and employee education. I have always been passionate about the creative design of learning, from graphic design and designing classroom environments to instructional design, I enjoy building programs that engage participants. My career has progressed through diverse industries with a theme of organizational growth and improvements. I focus on driving cost-savings initiatives while delivering products that go above and beyond. Utilizing adult learning principles, I develop course structures that are engaging and effective. Career Highlights: ✓ Decreased production time by 97% and reduced employee costs by templatizing animated character creation and hiring new vendors for AI-generated voiceovers. ✓ Saved RingCentral CS team 10,000+ hours annually via scaled onboarding training. ✓ Secured 1M in revenue in two years with 96% customer satisfaction rate by developing a paid version of customer training program and upskilling high-performing trainers to manage accounts. ✓ Expanded customer training team from 3 to 60 employees, onboarding 100k users annually with 95% customer satisfaction rate, designing a self-service and instructor-led curriculum for four SaaS (UCaaS/CCaaS) products. Core Competencies include: Executive Partnerships Strategic Planning & Implementation High-Performing Team Leadership Content Strategy & Enablement Learning & Development Onboarding Training Instructional Design Strategy Adult Learning Strategies Program & Project Management Data Analytics & Reporting Learning Management Systems
Greg Lea’s Current Industry Contentful
Greg
Lea’s Prior Industry
Seachange International
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On Command
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Aurora Bank Fsb
|
Wj Bradley Mortgage Capital
|
Starrez Starnet Systems
|
Ringcentral
|
Contentful
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Work Experience
Contentful
Director of Learning Services
Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ringcentral
SENIOR DIRECTOR, CUSTOMER EDUCATION
Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Ringcentral
DIRECTOR, CUSTOMER TRAINING & CURRICULUM DESIGN
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Starrez Starnet Systems
SENIOR DIRECTOR, LEARNING & ENABLEMENT
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Wj Bradley Mortgage Capital
DIRECTOR, LEARNING & DEVELOPMENT
Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Aurora Bank Fsb
ASSISTANT VICE PRESIDENT, LEARNING & DEVELOPMENT
Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Aurora Bank Fsb
MANAGER, INSTRUCTIONAL DESIGN
Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
On Command
TECHNICAL TRAINER & INSTRUCTIONAL DESIGNER
Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Seachange International
TECHNICAL TRAINER & INSTRUCTIONAL DESIGNER
Sat May 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Greg Lea Email Addresses
FAQ About Greg Lea
-
Greg Lea is located at
3642 Quivas Street, Denver, United States -
Greg Lea is a
I help SaaS companies scale, innovate, and find new revenue streams within customer, partner, and employee education. I have always been passionate about the creative design of learning, from graphic design and designing classroom environments to instructional design, I enjoy building programs that engage participants. My career has progressed through diverse industries with a theme of organizational growth and improvements. I focus on driving cost-savings initiatives while delivering products that go above and beyond. Utilizing adult learning principles, I develop course structures that are engaging and effective. Career Highlights: ✓ Decreased production time by 97% and reduced employee costs by templatizing animated character creation and hiring new vendors for AI-generated voiceovers. ✓ Saved RingCentral CS team 10,000+ hours annually via scaled onboarding training. ✓ Secured 1M in revenue in two years with 96% customer satisfaction rate by developing a paid version of customer training program and upskilling high-performing trainers to manage accounts. ✓ Expanded customer training team from 3 to 60 employees, onboarding 100k users annually with 95% customer satisfaction rate, designing a self-service and instructor-led curriculum for four SaaS (UCaaS/CCaaS) products. Core Competencies include: Executive Partnerships Strategic Planning & Implementation High-Performing Team Leadership Content Strategy & Enablement Learning & Development Onboarding Training Instructional Design Strategy Adult Learning Strategies Program & Project Management Data Analytics & Reporting Learning Management Systems Contentful -
Greg Lea currently works in the
Contentful -
Greg Lea specializes in
I help SaaS companies scale, innovate, and find new revenue streams within customer, partner, and employee education. I have always been passionate about the creative design of learning, from graphic design and designing classroom environments to instructional design, I enjoy building programs that engage participants. My career has progressed through diverse industries with a theme of organizational growth and improvements. I focus on driving cost-savings initiatives while delivering products that go above and beyond. Utilizing adult learning principles, I develop course structures that are engaging and effective. Career Highlights: ✓ Decreased production time by 97% and reduced employee costs by templatizing animated character creation and hiring new vendors for AI-generated voiceovers. ✓ Saved RingCentral CS team 10,000+ hours annually via scaled onboarding training. ✓ Secured 1M in revenue in two years with 96% customer satisfaction rate by developing a paid version of customer training program and upskilling high-performing trainers to manage accounts. ✓ Expanded customer training team from 3 to 60 employees, onboarding 100k users annually with 95% customer satisfaction rate, designing a self-service and instructor-led curriculum for four SaaS (UCaaS/CCaaS) products. Core Competencies include: Executive Partnerships Strategic Planning & Implementation High-Performing Team Leadership Content Strategy & Enablement Learning & Development Onboarding Training Instructional Design Strategy Adult Learning Strategies Program & Project Management Data Analytics & Reporting Learning Management Systems -
Greg Lea speaks the following languages:
No languages available. -
Greg Lea has prior experience in the following industries:
Ringcentral , Ringcentral , Starrez Starnet Systems , Wj Bradley Mortgage Capital , Aurora Bank Fsb , Aurora Bank Fsb , On Command , Seachange International -
Greg Lea has the following professional experience:
Contentful , Ringcentral , Ringcentral , Starrez Starnet Systems , Wj Bradley Mortgage Capital , Aurora Bank Fsb , Aurora Bank Fsb , On Command , Seachange International . -
You can view Greg Lea’s
LinkedIn profile at LinkedIn URL. -
Greg Lea’s work email addresses are
[email protected] . -
Greg Lea works at
Contentful
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