Guru Nathan
As a knowledge manager at Flipkart, one of the leading e-commerce platforms in India, I have over 12... | Chennai, Chennai, India
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Guru Nathan’s Emails gu****@fl****.com
Guru Nathan’s Phone Numbers No phone number available.
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Guru Nathan’s Location Chennai, Chennai, India
Guru Nathan’s Expertise As a knowledge manager at Flipkart, one of the leading e-commerce platforms in India, I have over 12 years of experience in creating, managing, and maintaining comprehensive knowledgebasefor our consultans. My core competencies include technical writing, troubleshooting logics, technical storyboarding, analytics and people management. In my current role, I collaborate with diverse stakeholders, manage teams, and identify opportunities to improve knowledge accessibility and user experience. I translate complex technical information into clear, concise, and user-friendly content, and ensure that the knowledge base is updated and aligned with the latest product features and customer needs. I also leverage my previous experience in field quality and customer service management to address customer escalations and complaints effectively and efficiently. My mission is to empower customers and service providers with the best possible solutions and support.
Guru Nathan’s Current Industry Flipkart
Guru
Nathan’s Prior Industry
Nokia
|
Qmax Test Equipments
|
Samsung Electronics
|
Flipkart
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Work Experience
Flipkart
Knowledge Manager
Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Flipkart
Assistant Manager
Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Samsung Electronics
Senior Associate Market Quality
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Qmax Test Equipments
Product Application Engineer
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Nokia
Test Technician
Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Guru Nathan Email Addresses
FAQ About Guru Nathan
-
Guru Nathan is located at
Chennai, Chennai, India -
Guru Nathan is a
As a knowledge manager at Flipkart, one of the leading e-commerce platforms in India, I have over 12 years of experience in creating, managing, and maintaining comprehensive knowledgebasefor our consultans. My core competencies include technical writing, troubleshooting logics, technical storyboarding, analytics and people management. In my current role, I collaborate with diverse stakeholders, manage teams, and identify opportunities to improve knowledge accessibility and user experience. I translate complex technical information into clear, concise, and user-friendly content, and ensure that the knowledge base is updated and aligned with the latest product features and customer needs. I also leverage my previous experience in field quality and customer service management to address customer escalations and complaints effectively and efficiently. My mission is to empower customers and service providers with the best possible solutions and support. Flipkart -
Guru Nathan currently works in the
Flipkart -
Guru Nathan specializes in
As a knowledge manager at Flipkart, one of the leading e-commerce platforms in India, I have over 12 years of experience in creating, managing, and maintaining comprehensive knowledgebasefor our consultans. My core competencies include technical writing, troubleshooting logics, technical storyboarding, analytics and people management. In my current role, I collaborate with diverse stakeholders, manage teams, and identify opportunities to improve knowledge accessibility and user experience. I translate complex technical information into clear, concise, and user-friendly content, and ensure that the knowledge base is updated and aligned with the latest product features and customer needs. I also leverage my previous experience in field quality and customer service management to address customer escalations and complaints effectively and efficiently. My mission is to empower customers and service providers with the best possible solutions and support. -
Guru Nathan speaks the following languages:
No languages available. -
Guru Nathan has prior experience in the following industries:
Flipkart , Samsung Electronics , Qmax Test Equipments , Nokia -
Guru Nathan has the following professional experience:
Flipkart , Flipkart , Samsung Electronics , Qmax Test Equipments , Nokia . -
You can view Guru Nathan’s
LinkedIn profile at LinkedIn URL. -
Guru Nathan’s work email addresses are
[email protected] . -
Guru Nathan works at
Flipkart
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