
Haitham Dawuid
I am a professional help desk support agent looking to further my knowledge in the IT industry, especially... | Raleigh, North Carolina, United States
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Haitham Dawuid’s Emails ha****@nc****.gov
Haitham Dawuid’s Phone Numbers No phone number available.
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Haitham Dawuid’s Location Raleigh, North Carolina, United States
Haitham Dawuid’s Expertise I am a professional help desk support agent looking to further my knowledge in the IT industry, especially end user, hardware and software support as well as networking architecture support. During my time at Southwestern Community College, I have gained a wealth of knowledge and experience in many different areas of the IT industry. These areas are end user support, PC and server hardware and software support, including Windows XP, Vista, 7, 8, 10, Server 2003, Server 2008, and Server 2012 R2, Wi-Fi implementation and troubleshooting, Novel and Active Directory user account support, Ellucian Colleague information system support, web and Blackboard support, creating and deploying OS images, remote control support, managing support tickets with KACE, Citrix classroom media equipment, ordering and managing inventory of technology needs of the institution. I am a goal oriented and results driven individual, this was shown through my work directly with end users to prioritize issues and give the end users the attention they need and make sure their issues are taken care of.
Haitham Dawuid’s Current Industry Nc Department Of Health And Human Services
Haitham
Dawuid’s Prior Industry
Kbr Contractors
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L3 Communications
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Southwestern Community College
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North Carolina Department Of Health And Human Services
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Nc Department Of Health And Human Services
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Work Experience

Nc Department Of Health And Human Services
Systems Administrator II
Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
North Carolina Department Of Health And Human Services
User Support Analyst
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Southwestern Community College
IT Help Desk and PC Technician
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
L3 Communications
Linguist
Sun May 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Kbr Contractors
Sub-Contractor
Tue Apr 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)