Hemant Bhatkar
With over 14 years of professional expertise traversing the space of Customer Experience and Strategy, I have been... | Bengaluru, Bengaluru, India
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Hemant Bhatkar’s Emails bh****@ya****.co
Hemant Bhatkar’s Phone Numbers No phone number available.
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Hemant Bhatkar’s Location Bengaluru, Bengaluru, India
Hemant Bhatkar’s Expertise With over 14 years of professional expertise traversing the space of Customer Experience and Strategy, I have been able to create my niche in transforming business-customer interactions across some of the most varied industries, which include Telecom, E-commerce, Pharmaceutical, and Retail. In my current role, as the CX Project Manager at Pfizer, I support various cross functional CX projects to ensure consistent delivery by developing timelines, tracking deliverables, and streamlining communication. The journey of my career saw leadership at its foundation in setting up CX Operations and Strategy frameworks at proalley.com and AJIO.com, spearheading initiatives that significantly uplifted B2B and B2C engagements through innovative journey mapping, Customer Care Operations Management and VOC analysis. With an MBA in Operations Management, I am a certified Six Sigma professional at the Green Belt level. My methodology is centered on relentless enhancement, rigorous analytical processes, and prioritizing customer satisfaction. Let's connect and explore how we can drive meaningful customer experience transformations together.
Hemant Bhatkar’s Current Industry Pfizer
Hemant
Bhatkar’s Prior Industry
Intelenet Global Services
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Aegis
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Serco
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Shop Cj
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Myntra Com
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Ajio Com
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Proalley
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Pfizer
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Work Experience
Pfizer
Manager - CX Projects
Mon Apr 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Pfizer
Global CX Insights Lead
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Proalley
Head - Customer Experience
Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Ajio Com
Manager - Customer Experience & Strategy (Reliance ECommerce)
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Myntra Com
Lead - Customer Service & Consumer Insights
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Shop Cj
Senior Analyst - Customer Experience and Strategy
Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Serco
WFM & Analytics
Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Aegis
WFM & MIS
Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Intelenet Global Services
Executive
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Hemant Bhatkar Email Addresses
FAQ About Hemant Bhatkar
-
Hemant Bhatkar is located at
Bengaluru, Bengaluru, India -
Hemant Bhatkar is a
With over 14 years of professional expertise traversing the space of Customer Experience and Strategy, I have been able to create my niche in transforming business-customer interactions across some of the most varied industries, which include Telecom, E-commerce, Pharmaceutical, and Retail. In my current role, as the CX Project Manager at Pfizer, I support various cross functional CX projects to ensure consistent delivery by developing timelines, tracking deliverables, and streamlining communication. The journey of my career saw leadership at its foundation in setting up CX Operations and Strategy frameworks at proalley.com and AJIO.com, spearheading initiatives that significantly uplifted B2B and B2C engagements through innovative journey mapping, Customer Care Operations Management and VOC analysis. With an MBA in Operations Management, I am a certified Six Sigma professional at the Green Belt level. My methodology is centered on relentless enhancement, rigorous analytical processes, and prioritizing customer satisfaction. Let's connect and explore how we can drive meaningful customer experience transformations together. Pfizer -
Hemant Bhatkar currently works in the
Pfizer -
Hemant Bhatkar specializes in
With over 14 years of professional expertise traversing the space of Customer Experience and Strategy, I have been able to create my niche in transforming business-customer interactions across some of the most varied industries, which include Telecom, E-commerce, Pharmaceutical, and Retail. In my current role, as the CX Project Manager at Pfizer, I support various cross functional CX projects to ensure consistent delivery by developing timelines, tracking deliverables, and streamlining communication. The journey of my career saw leadership at its foundation in setting up CX Operations and Strategy frameworks at proalley.com and AJIO.com, spearheading initiatives that significantly uplifted B2B and B2C engagements through innovative journey mapping, Customer Care Operations Management and VOC analysis. With an MBA in Operations Management, I am a certified Six Sigma professional at the Green Belt level. My methodology is centered on relentless enhancement, rigorous analytical processes, and prioritizing customer satisfaction. Let's connect and explore how we can drive meaningful customer experience transformations together. -
Hemant Bhatkar speaks the following languages:
No languages available. -
Hemant Bhatkar has prior experience in the following industries:
Pfizer , Proalley , Ajio Com , Myntra Com , Shop Cj , Serco , Aegis , Intelenet Global Services -
Hemant Bhatkar has the following professional experience:
Pfizer , Pfizer , Proalley , Ajio Com , Myntra Com , Shop Cj , Serco , Aegis , Intelenet Global Services . -
You can view Hemant Bhatkar’s
LinkedIn profile at LinkedIn URL. -
Hemant Bhatkar’s work email addresses are
[email protected] . -
Hemant Bhatkar works at
Pfizer
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