
Hollie Caupp
As the Vice President and Chief Operating Officer of Medicare at Cigna, I oversee the operations across all... | Greater St. Louis, Greater St. Louis, United States
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Hollie Caupp’s Emails ho****@ci****.com
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Hollie Caupp’s Location Greater St. Louis, Greater St. Louis, United States
Hollie Caupp’s Expertise As the Vice President and Chief Operating Officer of Medicare at Cigna, I oversee the operations across all Medicare businesses, including Medicare Advantage, Supplemental Benefits, and Government Pharmacy. I am responsible for ensuring exceptional service delivery, compliance, and technology enablement for our customers and stakeholders. I also possess expertise in enterprise risk management, revenue cycle management, and business process re-engineering. With over 19 years of experience in the pharmacy benefit management and health care industry, I have a proven track record of leading large-scale operational management, project portfolio management, cross-functional shared services leadership, and strategy. I have successfully migrated Cigna's US and International health plan clients and customers from their previous PBMs onto the Express Scripts and Accredo capabilities, delivering the largest early synergy of the Cigna-Express Scripts merger. I reduced bad debt within our Accredo Specialty Pharmacy through a combination of technology, process, people and incentive redesign and implementation. I am passionate about improving the health and well-being of our Medicare population and advancing Cigna's mission to improve the quality, affordability, and accessibility of health care.
Hollie Caupp’s Current Industry Cigna
Hollie
Caupp’s Prior Industry
First National Bank Of St Louis
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Bank Of America
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Deloitte And Touche
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Deloitte
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Express Scripts
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Cigna
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Work Experience

Cigna
Vice President & Chief Operating Officer, Medicare
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cigna
Government Business Advisor & Strategy Officer
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Express Scripts
Vice President, Implementation & Integration Strategy
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Express Scripts
Vice President, Patient Access & Revenue Cycle Management
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Express Scripts
Vice President, Strategic Initiatives & Corporate Service Excellence
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Express Scripts
Vice President, IT Shared Services
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Express Scripts
Senior Director, Quality Management & Audit Relations
Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Express Scripts
Director of IT Regulatory Compliance
Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Deloitte And Touche
ERS Manager
Sun Sep 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Deloitte And Touche
ERS Manager
Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Deloitte
ERS Manager
Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of America
Private Lending Specialist / Intern
Thu Jun 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
First National Bank Of St Louis
Teller
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)