
Ian Leung
• Managed concerts, presentations, conferences, and events held in Old Cabell Hall Auditorium, part of a UNESCO World... | Fairfax, Fairfax, United States
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Ian Leung’s Location Fairfax, Fairfax, United States
Ian Leung’s Expertise • Managed concerts, presentations, conferences, and events held in Old Cabell Hall Auditorium, part of a UNESCO World Heritage Site. • Provided for event needs while managing facility resources. • Worked toward patron satisfaction while maintaining crowd safety and observing all fire safety codes and procedures. • Displayed professional correspondence with event contacts. • Coordinated with event vendors in accommodating needs and enforcing rules and policies of the hall and safety codes. • Worked with Assistant Dean of Orientation and New Student Programs for Summer and Fall Orientation programs held at Old Cabell Hall. • Worked with Executive Director of Charlottesville and University Symphony Orchestra and the Executive Director of Tuesday Evening Concert Series. • Greeted high-profile visiting artists, sponsors, and guest speakers, and ensured quality of service and satisfaction.• Provided clinical and administrative support at Brigham’s largest primary care practice. • Awarded for developing new workflows and providing technical guidance to MAs across the practice in preparation for the hospital-wide transition to the EPIC electronic medical record system. • Commended for exemplary teamwork in always offering assistance to fellow MAs while the practice endured extended four-month period of being 25% understaffed. • Acquired additional responsibilities beyond the MA role, including assessing inventory and reordering medical supplies, managing phone, fax, and electronic prescription refill requests, and maintaining daily and weekly quality control tests and cleaning of laboratory equipment. • Manage patient flow and physicians' clinical schedules of 35 to 40 patients per day. • Measure and record vital signs, update pharmacy information, and conduct depression and falls assessment screening required by the Joint Commission. • Collect blood and urine specimens for either point-of-care testing or for transport to laboratory testing. • Perform point-of-care testing, including 12-lead electrocardiogram (EKG/ECG) and rhythm strip, urine dipstick analysis, blood-glucose, ambulatory pulse & oxygen saturation, orthostatic pulse & blood pressure, visual acuity, and ear irrigation. • Assess inventory and reorder medical supplies for the entire practice. • Process phone, fax, and electronic prescription refill requests. • Provided flexible support across all four pods, including 12 physicians and 2 urgent care physician assistants when working as a float medical assistant.• Facilitated flexible support across the entire Emergency Department through management’s implementation of new staff assignment, Resource ESA. • Trained three newly hired ESAs in critical and essential tasks through various assignments across all four pods of the Emergency Department. • Consistently praised for positive attitude and dependability in chaotic and demanding environment. • Functioned as a patient care team member under the direction of nurse, physician, or physician assistant according to established department-wide policies and protocol. • Assisted in the admission, transfer, and discharge procedure for patients and families. • Measured and recorded vital signs and intake/output. • Collected and tested routine specimens such as urine, stool, and blood. • Performed point-of-care tests, including 12-lead electrocardiogram (EKG/ECG) and rhythm strip, blood-glucose test, ambulatory pulse & oxygen saturation, orthostatic pulse & blood pressure, visual acuity, and stool guaiac test. • Fitted and applied finger splints, crutches, immobilization devices, and other orthopedic equipment. • Performed CPR and BLS care and assisted with ALS care for cardiac arrest and respiratory arrest patients. • Functioned as constant observer for patients at high risk for falls or harm to self/others. • Carried out infection management protocols in patient care, equipment maintenance, and environmental infection control. • Executed high-level disinfection for reprocessing of delicate equipment. • Stocked exam rooms and supply carts, and prepared specialty kits for critical procedures such as intubation and arterial line placement.•Navigated with lights and sirens while responding to emergency medical and trauma calls and performed rapid primary assessments of scenes and patients. •Interpreted pertinent medical history, obtained vital signs, and performed relevant physical exams. •Educated and informed patients of Emergency Medical Services protocols during evaluation. •Treated patients following standing Basic Life Support protocol and assisted in Advanced Life Support treatment. •Performed CPR and operated AED for cardiac arrest patients. •Transported and transferred care to University and community hospital emergency departments. •Accurately and concisely documented all assessments and interventions in prehospital care reports. •Maintained updated knowledge of Basic Life Support treatment protocols and Standard Operating Procerdures (SOPs).•Completed IRB-required curricula for research involving radioactivity and Good Laboratory Practice. •Prepared, maintained, calibrated, cleaned, and tested sterility of laboratory equipment. •Managed, organized, and processed large quantities of human blood samples for Artificial Pancreas System research. •Conducted radioimmunoassay procedures to measure and quantify the peptide hormone insulin in endocrine research for the Artificial Pancreas System. •Prepared, measured, and transferred standard volumetric solutions of assay buffers, standard solutions, quality controls, serum samples, irradiated antigen label, and precipitating reagents. •Incubated, vortexed, centrifuged, and decanted supernatant prior to processing pellets in gamma counter. •Analyzed and transcribed data resulting from radioimmunoassay procedures. •Checked and verified results of radioimmunoassay for completeness and accuracy.•Attended courses in safety procedures and completed IRB-required curricula for research involving human subjects and Good Clinical Practice. •Trained on Artificial Pancreas System (APS) monitoring system and automated insulin delivery system. •Assessed monitoring devices during clinical trials of the automated APS as it delivered insulin to human subjects with Type 1 diabetes. •Monitored blood glucose level and insulin bolus delivery, verified device operability, and consulted with on-call physician, nurse, and engineer for major deviation from baseline readings. •Worked in conjunction with other clinical research staff. •Verified clinical data and strictly adhered to established protocols. •Greeted and established rapport with clinical trial subjects. •Troubleshoot and addressed resolution of APS technical issues via established procedures and protocols. •Supported nurse and on-call physician during critical health concerns. •Run subject blood samples through YSI 2300 STAT Plus glucose counter to precisely quantify blood glucose. • Developed Business Process Model and streamlined workflows in preparing prior authorization submissions and correspondence with third parties for Spinal Cord Stimulator Trial procedures. • Recognized and rewarded for merit and contribution to growth of Fairfax and Washington, DC offices due to improving efficient patient care and maintaining high-quality patient rapport. • Commended for exemplary leadership and quickly training new Medical Assistants to the team. • Manage patient flow and physician clinical schedules of 25 to 35 patients per day, including 20 to 25 medical procedures per day. • Obtain and chart accurate and concise History of Present Illness (HPI). • Scribe during provider face-to-face visit and evaluation of patient, including recording of physical examination and assessment & plan. • Process appropriate patients for completing Controlled Substance/Opioid Agreements, Urine Drug Screenings, and retrieving Prescription Monitoring Program reports. • Queue prescriptions of pain-related medications including muscle relaxants, neuromodulators, anti-inflammatory medications, and controlled narcotic/opioid medications following regulatory guidelines for controlled substances. • Queue other orders/referrals as requested by provider, including imaging orders, PT referrals, and outside provider referrals. • Conduct pre-procedure screening to identify potential contraindications to medical procedures. • Prep patients for medical procedures using proper sterile technique. • Provide clinical and technical support during spinal injections, diagnostic blocks, joint injections, and other interventional treatments. • Draft Letters of Medical Necessity, disability statements, physician statements, and complete forms related to attorney or insurance requests. • Prepare pre-authorization submissions to request insurance coverage of associated physician service cost and medical equipment cost associated with Spinal Cord Stimulator procedure for selected patients.
Ian Leung’s Current Industry National Spine and Pain Centers, LLC
Ian
Leung’s Prior Industry
Music & Arts
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McIntire Department of Music, University of Virginia
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Charlottesville-Albemarle Rescue Squad, Inc.
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Center for Diabetes Technology, University of Virginia School of Medicine
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Brigham and Women's Hospital - Brigham and Women's Physician Group
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Fairfax County Fire & Rescue
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National Spine and Pain Centers, LLC
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Work Experience

National Spine and Pain Centers, LLC
Lead Medical Assistant/Scribe
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Fairfax County Fire & Rescue
Emergency Medical Technician
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Brigham and Women's Hospital - Brigham and Women's Physician Group
Medical Assistant II
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Brigham and Women's Hospital - Brigham and Women's Physician Group
Emergency Service Assistant (ER Technician)
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Center for Diabetes Technology, University of Virginia School of Medicine
Laboratory Technician
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Center for Diabetes Technology, University of Virginia School of Medicine
Artificial Pancreas System (APS) Technician
Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Charlottesville-Albemarle Rescue Squad, Inc.
Emergency Medical Technician
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
McIntire Department of Music, University of Virginia
House Manager
Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Music & Arts
Sales Associate
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)