
Ian Maple
I am an IT director, performing the Business Relationship and Service Lead role for the Aerospace Connectivity business... | Harpenden, England, United Kingdom
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Ian Maple’s Emails ia****@co****.com
Ian Maple’s Phone Numbers No phone number available.
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Ian Maple’s Location Harpenden, England, United Kingdom
Ian Maple’s Expertise I am an IT director, performing the Business Relationship and Service Lead role for the Aerospace Connectivity business unit within Cobham. Cobham is a leading global technology and services innovator. Strategy, project management and co-ordination of IT projects in the region collaboratively with the ERP, Infrastructure and Security teams is my key responsibility. Key to my role is understanding the business and its goals in order to best support and enable staff to meet deadlines and fulfill the company’s strategic aims. I am embedded in the business and through clear communication with the executive and all business units, I enable us to work more effectively and see that business outcomes are achieved. In essence, I am the strategic interface to develop/deliver business-IT strategy, solution discovery, service management, risk management and relationship management. I also manage the Service Desk personnel, managing coverage, requests, incidents and problem resolutions as well as Knowledge Management resulting from resolved tickets across six sites, ensuring high customer satisfaction levels are maintained at all times.
Ian Maple’s Current Industry Cobham
Ian
Maple’s Prior Industry
University Of Bedfordshire
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Ultima Business Solutions
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Cobham Wireless
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Cobham
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Work Experience

Cobham
It Service Lead - Aerospace Connectivity (Cobham Antenna Systems)
Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Cobham Wireless
Uk It Service Desk Manager
Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ultima Business Solutions
2nd Line Service Desk Analyst
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
University Of Bedfordshire
Senior Service Desk Analyst
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)