Ian Wong
With 15 years of experience in customer facing roles for leading the revolution in networking company. I work... | Hong Kong, Hong Kong, Hong Kong
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Ian Wong’s Emails ia****@ju****.net
Ian Wong’s Phone Numbers 1408747****
Social Media
Ian Wong’s Location Hong Kong, Hong Kong, Hong Kong
Ian Wong’s Expertise With 15 years of experience in customer facing roles for leading the revolution in networking company. I work diligently on delivering remarkable experience to customers and deal with a broad range of customer needs from handling esquires to resolve customer escalations. I constantly look for efficiencies in my role and for the customer. I have strong mix of experiences in service account management, call center, customer care, customer relations environment, CRM system migration and implementation such as SAP, Siebel, Citrix - Clarify. Familiar with using Interaction client(ININ) application, Safnet Sentinel EMS, Business Objects, Business intelligence, Agile Product Lifecycle Management, Servigistics, Oracle and Dashboard management.
Ian Wong’s Current Industry Juniper Networks
Ian
Wong’s Prior Industry
Agility
|
Juniper Networks
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Work Experience
Juniper Networks
Service Manager
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Juniper Networks
Senior Customer Service Specialist - Team Lead
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Juniper Networks
Senior Customer Service Specialist
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Juniper Networks
Customer Service Specialist
Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Agility
Financial Accounting Specialist
Thu Dec 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Ian Wong Email Addresses
Ian Wong Phone Number
FAQ About Ian Wong
-
Ian Wong is located at
Hong Kong, Hong Kong, Hong Kong -
Ian Wong is a
With 15 years of experience in customer facing roles for leading the revolution in networking company. I work diligently on delivering remarkable experience to customers and deal with a broad range of customer needs from handling esquires to resolve customer escalations. I constantly look for efficiencies in my role and for the customer. I have strong mix of experiences in service account management, call center, customer care, customer relations environment, CRM system migration and implementation such as SAP, Siebel, Citrix - Clarify. Familiar with using Interaction client(ININ) application, Safnet Sentinel EMS, Business Objects, Business intelligence, Agile Product Lifecycle Management, Servigistics, Oracle and Dashboard management. Juniper Networks -
Ian Wong currently works in the
Juniper Networks -
Ian Wong specializes in
With 15 years of experience in customer facing roles for leading the revolution in networking company. I work diligently on delivering remarkable experience to customers and deal with a broad range of customer needs from handling esquires to resolve customer escalations. I constantly look for efficiencies in my role and for the customer. I have strong mix of experiences in service account management, call center, customer care, customer relations environment, CRM system migration and implementation such as SAP, Siebel, Citrix - Clarify. Familiar with using Interaction client(ININ) application, Safnet Sentinel EMS, Business Objects, Business intelligence, Agile Product Lifecycle Management, Servigistics, Oracle and Dashboard management. -
Ian Wong speaks the following languages:
No languages available. -
Ian Wong has prior experience in the following industries:
Juniper Networks , Juniper Networks , Juniper Networks , Agility -
Ian Wong has the following professional experience:
Juniper Networks , Juniper Networks , Juniper Networks , Juniper Networks , Agility . -
You can view Ian Wong’s
LinkedIn profile at LinkedIn URL. -
Ian Wong’s work email addresses are
[email protected] . -
Ian Wong works at
Juniper Networks
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