Inga
Experienced Quality Program Manager in support delivery with a demonstrated history of working in the consumer electronics industry... | Cork, County Cork, Ireland
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Inga ’s Emails in****@ap****.com
Inga ’s Phone Numbers No phone number available.
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Inga ’s Location Cork, County Cork, Ireland
Inga ’s Expertise Experienced Quality Program Manager in support delivery with a demonstrated history of working in the consumer electronics industry (Apple). Experience in both Consumer and B2B support. Skilled in Customer Relationship Management (CRM), Contact Centers, Coaching, Project management, Change management, Process improvement, Executive communication& presentation skills, and Training Development&Delivery. COPC Certified Customer Performance Leader - Standard R7.0 by COPC Best Practices for Customer Experience (CX) Operations (BPCX). Skilled in practical application of Prosci Methodology (ADKAR) for change management - a goal-oriented model/framework to guide individual and organisational change efforts.
Inga ’s Current Industry Apple
Inga
’s Prior Industry
Euroscript Baltija
|
Apple
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Work Experience
Apple
EMEIA Change Manager (Development opportunity)
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Quality Program Manager/ EMEIA Regional Quality/AppleCare
Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Apple
Quality Program Manager/CSS/AppleCare
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Channel Solutions, Account Manager for Russia&CIS/AppleCare
Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Service Order Management/AppleCare
Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Service&Support Administration/ AppleCare
Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Nordic Customer Relations Voice Advisor/AppleCare
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Euroscript Baltija
Team Lead Manager
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Inga Email Addresses
FAQ About Inga
-
Inga is located at
Cork, County Cork, Ireland -
Inga is a
Experienced Quality Program Manager in support delivery with a demonstrated history of working in the consumer electronics industry (Apple). Experience in both Consumer and B2B support. Skilled in Customer Relationship Management (CRM), Contact Centers, Coaching, Project management, Change management, Process improvement, Executive communication& presentation skills, and Training Development&Delivery. COPC Certified Customer Performance Leader - Standard R7.0 by COPC Best Practices for Customer Experience (CX) Operations (BPCX). Skilled in practical application of Prosci Methodology (ADKAR) for change management - a goal-oriented model/framework to guide individual and organisational change efforts. Apple -
Inga currently works in the
Apple -
Inga specializes in
Experienced Quality Program Manager in support delivery with a demonstrated history of working in the consumer electronics industry (Apple). Experience in both Consumer and B2B support. Skilled in Customer Relationship Management (CRM), Contact Centers, Coaching, Project management, Change management, Process improvement, Executive communication& presentation skills, and Training Development&Delivery. COPC Certified Customer Performance Leader - Standard R7.0 by COPC Best Practices for Customer Experience (CX) Operations (BPCX). Skilled in practical application of Prosci Methodology (ADKAR) for change management - a goal-oriented model/framework to guide individual and organisational change efforts. -
Inga speaks the following languages:
No languages available. -
Inga has prior experience in the following industries:
Apple , Apple , Apple , Apple , Apple , Apple , Euroscript Baltija -
Inga has the following professional experience:
Apple , Apple , Apple , Apple , Apple , Apple , Apple , Euroscript Baltija . -
You can view Inga ’s
LinkedIn profile at LinkedIn URL. -
Inga ’s work email addresses are
[email protected] . -
Inga works at
Apple
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